Access Guide
Introduction
- Services / facilities within the building include a learning pool, fun pool, olympic size pool, indoor bowls, fitness suite, steam room, squash courts, climbing wall and a gymnastics hall,.
- Services / facilities within the grounds include athletics track and field, football pitches and tennis courts.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Crawley.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 320cm x 460cm (10ft 6in x 15ft 1in).
- The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 55m (60yd 5in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 190cm (6ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 120cm (3ft 11in).
Reception
- The desk/counter is 12m (13yd 4in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
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Comments
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- The width of the security gate at the reception is 90cm.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the main areas, fitness suites and studios.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located to the left of the reception desk.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the main entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The learning pool has five well marked shallow steps to access the pool.
- There are handrails at both sides of the steps.
- The depth of the learning pool is 0.9m.
Swimming Pool (Fun Pool)
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 4 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Changing Places (Changing Village)
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Location and access
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- The facility is located to the far right of the changing village.
- The facility is approximately 49m (53yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 230cm x 200cm (7ft 7in x 6ft 7in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 110cm (3ft 7in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on the left.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
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Comments
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- There is a adjustable shower and a fixed shower within the changing place.
Accessible Changing Room (Changing Village)
- There are accessible changing rooms available.
- The accessible changing room is located in the changing village.
- The facility is 49m (53yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 270cm x 230cm (8ft 10in x 7ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 150cm (4ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 65cm (2ft 2in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, a shower chair, a flip down seat and a fixed seat.
- The height of the seat is 45cm (1ft 6in).
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Comments
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- Dropdown rails are also available for the wheel in shower.
- There are three unisex accessible changing rooms within the changing village.
- A RADAR key is required for the accessible changing rooms.
- The key can be obtained from the main reception and the health & fitness reception.
- Lockers are located outside the accessible changing rooms.
Standard Changing Room (Changing Village)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
- The standard changing room(s) is/are approximately 23m (25yd 6in) from the reception desk.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the pool side.
- The standard changing room(s) surveyed is/are located past the cafe, to the left.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- The baby change unit are located within the changing rooms.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Standard)
- There is a lift for public use.
- The lift is located in the centre walkway.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 35m (38yd 10in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 75cm (2ft 6in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Lift (Platform)
- There is a lift for public use.
- The lift is located within the centre walkway.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 38m (41yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Reception (Fitness Suite)
- The desk/counter is 32m (34yd 2ft) from the first floor lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 25m (27yd 1ft) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 160cm wide.
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IFI Accredited Fitness Suite
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- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: treadmill, upright cycle and recumbent cycle.
- IFI equipment includes free weights.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Accessible Changing Room (Fitness Suite)
- There are accessible changing rooms available.
- The accessible changing room is located in the female changing room.
- There is an identical facility in the male changing room.
- The facility is 24m (26yd 9in) from the fitness suite.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 180cm x 200cm (5ft 11in x 6ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are handrails and a fixed seat.
- The height of the seat is 45cm (1ft 6in).
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Comments
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- Dropdown rails are also available for the wheel in shower.
Standard Changing Room (Fitness Suite)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 55m (60yd 5in) from the first floor lift.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the fitness suite.
- The standard changing room(s) surveyed is/are located to the far right from the reception deck.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
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Comments
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- The standard female and male changing rooms are located next to each other and are of the same layout.
Toilet with Adaptations (Reception)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- This accessible toilet is located to the right of the reception desk.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 155cm x 240cm (5ft 1in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a similar accessible toilet located to the right of the reception area, with the lateral transfer space on the left.
Toilet with Adaptations (Changing Village)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
- This accessible toilet is located within the changing village.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 180cm (5ft 3in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The accessible toilet is located within the accessible changing room.
Standard Toilet(s) (Changing Village)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located within the changing village.
- The male toilet(s) is/are approximately 40m (43yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the changing village.
- The female and male toilets are approximately 60m (65yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Toilet with Adaptations (First Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the lift.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 115cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Fitness Suite)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the main corridor.
- The female and male toilets are approximately 20m (21yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the grass area to the rear of the car park.