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Tesco

Hazelwick Avenue, Three Bridges, Crawley, West Sussex, RH10 1GY

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Three Bridges.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There are separate doors for entering and exiting.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • The one-way system is not clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Hours

Parking

  • The venue does have its own car park.
  • There is/are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 400cm (10ft 6in x 13ft 1in).
  • The nearest designated bay is 10m (10yd 2ft) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the store.
  • There is level access into the venue.
  • The main door(s) open(s) by sliding.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) by sliding.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Lighting levels are bright.

Counter (Pharmacy)

  • The counter is 30m (32yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 100cm (3ft 3in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • The lighting level is low.
  • Comments View
    • The escalator is situated adjacent to the lift.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the store.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 90m (98yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 130cm x 170cm (4ft 3in x 5ft 7in).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Restaurant Bar Internal (Costa)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 63cm (2ft 1in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold drinks and snacks.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 24m (26yd 9in) from the accessible entrance.
    • This accessible toilet is located next to the cigarette kiosk.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is a separate baby change facility available next to the toilets.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.