You are on Introduction. Skip to the next section.

Introduction

• Related link Tilgate Park.
• Https://www.accessable.co.uk/crawley-borough-council/access-guides/tilgate-park#afa7f83b-5369-284c-a298-c9c5b39046fc
• Related link Smith and Western Restaurant.
• Https://www.accessable.co.uk/crawley-borough-council/access-guides/smith-and-western-restaurant#ef8da699-e7ca-6d4a-8a5c-fc285f3b9504

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• Comments View
  • The nature centre is within Tilgate Park.
  • Dogs and other pets are not allowed into the Nature Centre. This could put both the animals and your pets at risk.
  • Assistance dogs are allowed access, but only with the appropriate certification which must be shown upon entry.
  • The venue is open:.
  • 10:00 – 16:00 in winter.
  • 10:00 – 18:00 summer.
  • Last entry is an hour before closing.
  • Closed: Christmas Day.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Crawley.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the right as you face the nature centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 320cm x 480cm (10ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bays are located within the staff car park.
  • There is additional parking within Tilgate Park.

You are on Outside Access (Pedestrian Gate Entrance). Skip to the next section.

Outside Access (Pedestrian Gate Entrance)

• This information is for the entrance located in the car park.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 80cm (2ft 7in).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 150cm (4ft 11in).

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• Comments View
  • The pay window is just beyond the entrance to your right at a height of 100cm.

You are on Reception (Pay Window). Skip to the next section.

Reception (Pay Window)

• The desk/counter is 1m (3ft 3in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• There is not a hearing assistance system.

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• Comments View
  • The pay window is just beyond the entrance to your right at a height of 100cm.

You are on Outside Access (Shop Entrance). Skip to the next section.

Outside Access (Shop Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the pay window.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Inside Access (Shop). Skip to the next section.

Inside Access (Shop)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • The height of the counter is 100cm.

You are on Outdoor Area. Skip to the next section.

Outdoor Area

• The paths have a tarmac surface.
• The majority of the paths are wide enough for wheelchair users.
• There are easy, moderate and steep slopes on the paths.
• There are bench seats situated along the paths for people to rest.
• There are directional sign posts located throughout.

You are on Meet the Meerkats. Skip to the next section.

Meet the Meerkats

• The Meet the Meerkats experience allows people 8 years and older to feed the meerkats and even have them sit on your lap.
• Wheelchair users can access this supervised experience by entering the meerkat enclosure through the covered side entrance shown in photograph 1.
• With the external door closed, an interior gate is opened, allowing wheelchairs directly into the meerkat enclosure (photograph 2).

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located beyond the main entrance to the right.
  • The facility is approximately 12m (13yd 4in) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 190cm x 370cm (6ft 3in x 12ft 2in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on the left.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on the left.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has not got a non slip floor.
  • A functioning emergency alarm is available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located beyond the main entrance to the right.
  • The female and male toilets are approximately 19m (20yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are bright.

You are on Level Change (Standard Female and Male Toilets). Skip to the next section.

Level Change (Standard Female and Male Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the female toilet entrance door.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 80cm (2ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the male toilet entrance door.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.