Access Guide
Overview
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About
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- Beito Resort Hotel is located in the resort centre, a short distance from the chairlift and ski and board school meeting point. It offers a wide variety of on-site facilities, including a swimming pool, a fitness suite, a sauna, a restaurant, a bar, a library, and a playroom. There are a mixture of room sizes and types.
- There are 130 bedrooms.
- There is step-free level access to all bedrooms.
- There are 5 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- None of the bedrooms with adaptations have adjoining rooms.
- All bedrooms with adaptations have an ensuite with a wheel-in shower.
- Dogs are welcomed here.
- Shared facilities include: a restaurant, bars, a gym, a spa, a games room and a swimming pool.
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Parking and Public Transport
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- The venue has its own car park.
- There is a drop-off point.
- There are no rail services to this area of Norway, however there is a regular bus service between Oslo and Beitostølen which stops in the centre of the village, next to the hotel.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- Floors U, 1, 2, 3, and 4 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a raised toilet seat and a shower chair.
- Crystal Ski Holidays guests can access further information using the dedicated Crystal Ski Explorer app.
- Find out more about the Crystal Ski Explorer app and download it via the Crystal website (link opens in a new window)
- Crystal guests are issued with a welcome pack on or before arrival - this contains any pre-booked ski essentials such as lift passes.
- There are scheduled rep visiting hours in the resort – these are viewable in the Crystal Ski Explorer app.
- The rep's desk is located in the Velkomstsenter.
- Assistance outside of normal hours – 24/7 call centre contacts
- UK +442038303248
- IE +353 191 24268.
Toilet and Changing Facilities (Shared Public Areas)
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located on floor U off the lift lobby next to the playroom, and on floor 2 at the far end of the rooms corridor from the lift through the rear stairwell.
- The toilets with adaptations have a transfer space on both sides.
- Female and male step-free standard toilet facilities are located on the floor 1 in the lobby area.
- Female and male step-free standard toilet facilities are located on floor 2 at the far end of the rooms corridor from the lift through the rear stairwell.
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Changing Facilities
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- Standard changing facilities are located on floor U, in the swimming pool area.
- Parent and baby changing facilities are located in the toilet with adaptations nearest the lift on floor U.
Parking
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Car Park
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- The car park is located at both the front left and front right of the hotel.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 16 electric vehicle charging points.
- The nozzle holster is not at a suitable height for a wheelchair user.
- An online account is required to use the charging point.
- There are 10 Tesla Superchargers at the rear left of the hotel, and 6 chargers at the front left of the hotel.
- The chargers before the hotel do not have cables.
- The bays could not be measured due to snow covering them.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the hotel.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 130cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 112cm.
- The doors have a low colour contrast.
- The entrance gives access to floor 1.
Lobby
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Access
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- There is step-free level access to the lobby.
- The following are located in the lobby area: reception / check-in, a seating area, a bar, a restaurant and standard toilets.
- There is step-free level access throughout the lobby area.
- The flooring is shiny.
- There is background noise which varies depending on the time of day.
- There is wayfinding signage in the lobby area.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the use of large glazed walls.
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Reception / Check-In
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- The height of the reception desk is 118cm.
- There is not a lowered section at the desk.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 126cm.
- The payment machine is portable.
- There is not a hearing assistance system.
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Seating
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- Seating available in this area includes: chairs with armrests, sofas, stools and high stools.
- Furniture available in this area includes: coffee tables and high tables.
- Some tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the library seating area in the games room on floor U.
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Circulation
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- Doors are held open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the use of large glazed walls.
- There is a small lip on the threshold of the doorways from the lobby and lift lobby into the room corridors.
Food and Drink
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Restaurant Bar Café 1
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- The restaurant is located at the front left of the hotel, off the lobby.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a low colour contrast.
- There is a small lip on the threshold of the opening.
- The width of the opening is 153cm.
- There is step-free level access throughout all areas.
- Counters include: self-service counters.
- Some of the counters are at a suitable height for standing users.
- Some of the counters are at a suitable height for seated users.
- Menu types include: countertop.
- The following are available: gluten free food and lactose free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and long tables.
- Some tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
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Restaurant Bar Café 2
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- Lobby Bar1 is located to the left as you enter the hotel.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the seating area at the rear of the bar.
- There is a service counter.
- The surface height is 119cm.
- The following are available: drinking straws.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests, sofas, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to there being different types of lights in the space.
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Restaurant Bar Café 3
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- Danse Bar1 is located on floor U, to the left as you exit the lift through the games room.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is a lip on the threshold of the door into the games room.
- There are double manual doors.
- The doors open away from you.
- The doors have a high colour contrast.
- The width of the opening is 146cm.
- There is step-free level access throughout all areas.
- The following areas have step-free access via ramps: the seating area.
- The ramp is steep with handrails on both sides and is 87cm wide.
- There is a service counter.
- The surface height is 114cm.
- The following are available: drinking straws.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: armchairs, sofas and benches.
- Some seating is fixed.
- Furniture available in this area includes: coffee tables and booths.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to there being different types of lights in the space.
- This bar is only used for events and is not open outside of those times.
Bedroom and Ensuite with Adaptations (Room 101)
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Bedroom Access
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- The bedroom surveyed is located on floor 1, along the corridor to the rear left of the lobby area.
- The distance from the entrance is 14m.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is a lip on the doorway into the room corridor.
- There is numbered signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 110cm.
- The door opens inwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 80cm.
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Bedroom Features
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- The bedroom has twin single beds.
- The top of the mattress is 58cm from the floor.
- The space under the bed is 23cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed.
- Seating available in the bedroom includes: a chair without armrests and an armchair.
- Furniture available in the bedroom includes: a desk and a table.
- The following is also available in this bedroom: TV with subtitles and a flashing fire alarm.
- There is no emergency alarm.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
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Ensuite Access
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- There is step-free access via ramp into the ensuite.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp .
- The ensuite door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 81cm.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 218cm (width) x 140cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 67cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 126cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 155cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a wheel in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat, but one can be requested in advance.
- There is a grab rail for the shower.
- The grab rail for the shower has a high colour contrast.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
Lift
- The lift surveyed is located ahead to the left as you enter, beyond the reception.
- The distance from entrance is 11m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors U, 1, 2, 3, and 4 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 115cm (width) x 185cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located at the left hand side of the hotel as you enter.
- Floors U, 1, 2, 3, and 4 can be accessed by these stairs.
- There are permanently held open doors to access the stairwell.
- There is a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were low at the time of the survey.
- There is a large lip on the threshold when entering the stairway from the lobby on floor 1.
Room (Games Room and Library)
- The room is located on floor U, to the left as you exit the lift.
- The distance from lift is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium colour contrast.
- Seating available in this room includes: chairs without armrests, armchairs and sofas.
- Furniture available in this room includes: coffee tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels vary due to there being different types of lights in the space.
- The television is in the lower seating area which is accessed by 3 clearly marked steps without handrails.
Toilet with Adaptations (Floor U - Transfer Both Sides with Baby Change)
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Location
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- The toilet surveyed is located on floor U, to the right as you exit the lift.
- The distance from the lift is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is a lip on the threshold.
- The door is signed HC to indicate it is accessible.
- There is written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 190cm (width) x 248cm (depth).
- There is room for a wheelchair user to manoeuvre.
- The lateral transfer space on the left is 61cm (from the side of the toilet pan to the wall).
- The lateral transfer space on the right is 93cm (from the side of the toilet pan to the wall).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 109cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 133cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Floor U - Transfer Both Sides)
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Location
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- The toilet surveyed is located on foor U, to the right as you exit the lift.
- The distance from the lift is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- The door is signed HC to indicate it is accessible.
- There is written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the opening is 77cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 250cm (width) x 195cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- The lateral transfer space on the left is 77cm (from the side of the toilet pan).
- The lateral transfer space on the right is 70cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 128cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 131cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Play Room)
- The room is located on floor U, to the right as you exit the lift.
- The distance from the lift is 10m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Drying Room
- The room is located on floor U, along the main corridor to the right as you exit the lift.
- The distance from the lift is 13m.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 116cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- This room can be used for drying skis, boots, and outdoor clothes.
Changing Area (Swimming Pool)
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Changing Area
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- The female changing area was surveyed.
- The changing area surveyed is located on floor U, along the main corridor to the right as you exit the lift.
- The distance from the lift is 30m.
- The most accessible route to the changing area has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
- There is a second, single manual door.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a low colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The lockers require a 10kr coin (10 Norwegian Kroner) to use, which is returned after opening the locker.
- This is larger than a pound coin or trolley coin.
- The male changing area is the same as the female changing area.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has a sensor tap.
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Shower Facilities
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- There is one step to the shower facilities.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 10cm.
- There is a fixed shower head.
- The shower controls are push.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- Access to the changing facilities is by keycard
- The height of the keycard reader is 117cm.
- The sauna is located in each changing area.
- The door to the sauna is 82cm wide and opens towards you.
- The door is light and there is a 7cm step in the doorway.
Pools
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Pool 1
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- This is an indoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: chairs with armrests.
- There is not an emergency alarm poolside.
- Lighting levels vary due to the size of the space.
- Access into the water is via a ladder.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a children's pool.
Fitness Room
- The gym is located on floor U at the right hand side of the hotel as you exit the lift.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 111cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- The walls and floor have a medium colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
