You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Travelling on the A1 exit onto the A1231 towards Sunderland.
    At the first roundabout take the third exit onto Sunderland A1231.
    At the second roundabout take the second exit and stay on Sunderland A1231.
    Then, at the third roundabout, take the third exit onto the A19 slip road to Teesside.
    Merge on the A19, then take the B1404 exit towards Seaham.
    Turn left onto Seaton Lane, then turn left onto Stockton Road.
    Continue to follow the B1285.
    At the roundabout take the third exit onto Stockton Road/A1018.
    Continue on Stockton Road, then drive to Waterworks Road and Hopewood Park.
  • There is parking located around the site for staff, visitors and patients.
    The car parking is pay and display and is free for Blue Badge holders.
• By Bus View
  • The bus services which frequently run to the Ryhope Hospital bus stop are the 23, 24, 60, and 61.
    There is an approximate 5 minute walk from the bus stop to Hopewood Park.
• By Train View
  • The nearest train station to the hospital is Sunderland Station.
    A bus or car ride will be needed to get to Hopewood Park from the station.
• Useful Links View
  • Bus timetables.
  • To view the web page described above click here (opens in new tab).
  • Train information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a portable loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 22/02/2022.
• The hearing loop was not working at the time of testing.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • The car park is located in front of Building 1 - Barton Centre.
  • The car park type is open air/surface.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is a designated drop off point.
  • The drop off point is located at the front of the building.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • There are no Blue Badge bays in this car park.

You are on Parking (Building 2). Skip to the next section.

Parking (Building 2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 467cm (7ft 7in x 15ft 4in).
  • The nearest Blue Badge bay is 45m (49yd 8in) from the main entrance.
  • The furthest Blue Badge bay is 47m (51yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.

You are on Summary. Skip to the next section.

Summary

• Services on the first floor include: Offices, Meeting Rooms.
• Services on the ground floor include: Offices, Staff Pharmacy, Physical Treatment.
• Services on the lower ground floor include: Offices, Treatment Rooms.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located to the left of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 121cm (3ft 12in).
  • There is an intercom.
  • The height of the intercom is 121cm (3ft 12in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 156cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 154cm.

You are on Outside Access (Café Hope). Skip to the next section.

Outside Access (Café Hope)

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• Entrance Details View
  • This information is for the entrance located to the rear of the building.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 106cm (3ft 6in).
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 97cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Step Details View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located to the right as you enter via the main entrance.
  • The reception point is approximately 8m (8yd 2ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 22/02/2022.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is tiles.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Counter (Patient Bank). Skip to the next section.

Counter (Patient Bank)

• The Patient Bank is located next to the main reception.
• The counter is approximately 10m (10yd 2ft) from the main reception.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are good.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 22/02/2022.
• The hearing assistance system was not working at the time of testing.

You are on Other Floors (Lower Ground Floor). Skip to the next section.

Other Floors (Lower Ground Floor)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, light, single doors to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are G and LG.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Comments View
  • At the time of survey, the staircase was out of use due to COVID restrictions.

You are on Other Floors (First Floor). Skip to the next section.

Other Floors (First Floor)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on the ground floor and on the first floor.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter via the main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 21m (22yd 2ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Eating and Drinking (Café Hope - Lower Ground Floor). Skip to the next section.

Eating and Drinking (Café Hope - Lower Ground Floor)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the lower ground floor.
  • There is step-free access, via lift, to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
  • There is not a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 88cm.
  • The height of the tray counter/rail is 88cm.
  • There is not a moveable card machine available for payment.
• Payment Counter View
  • The height of the counter is 90cm.
  • The height of the lowered section at the counter is 58cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The height of the tray counter/rail is 90cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 75cm.
  • The surface height of the highest table is 100cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also high tables.
  • The type of flooring in this area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Consultation / Treatment Room (Group Activity - Lower Ground Floor). Skip to the next section.

Consultation / Treatment Room (Group Activity - Lower Ground Floor)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Group Activity.
• There is level access to the consultation / treatment room.
• Level access is by lift.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Right Hand Transfer - Ground Floor). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer - Ground Floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the building, on the ground floor.
  • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 219cm (5ft 1in x 7ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 110cm and 153cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the ground floor to the left of the lift.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 28m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The female and male toilets are located on the lower ground floor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Building 2 - Longview (Including Pod 5 & 6) link (new tab) - click here.