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Cumbrian Heavy Horses and Baystone Bank Farm Campsite

Baystone Bank Farm, Whicham Valley, Millom , LA18 5LY

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Access Guide

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Overview

  • About View
    • This is a campsite with BHS Approved Heavy Horse Riding and Rare Breed Centre on the edge of the Lake District National Park.
    • Facilities available in the venue include: camp grounds, motorhome hard standings, roundhouse and glamping pods, horse riding, café and ice cream shop.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • This is two distinct venues; the campsite and the heavy horse facility. Some facilities are shared across both venues such as the café and toilets. There are slopes and uneven surfaces throughout.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: toilet and shower block, campsite and shop.
    • The following areas have stepped access: the briefing and boot room, roundhouse and glamping pods.
    • Access throughout may include uneven surfaces.
    • There is not a toilet with adaptations available.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair, walking aids and mobility scooter charging facilities.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the staff area.
    • Documents are available in the following formats: different languages.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: outdoor first aid.

Parking

  • Car Park View
    • The car park is located at the entrance to the venue.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings, grass, compacted earth and unsurfaced areas.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located next to the foot bridge at lower camping field that is vehicle free.
    • There is no dropped kerb from the drop-off point.

Entrance (Briefing and Boot Room)

  • This entrance is located at the front of the briefing room building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 5cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a medium visual contrast.
  • There is stepped access as you enter.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • There is a single step down into this room.

Room (Briefing and Boot Room)

  • The room is located as you enter the building, and into the rear.
  • The distance from the car park is 5m.
  • The most accessible route to the room has slight ramps or slopes and uneven surfaces.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • The briefing area has an opening width of 91cm.

Area (Stable Yard)

  • The stable yard is located to the side of the briefing and boot room, next to the parking area.
  • There is written text signage on or near the door.
  • There is step-free access via a very easy slope into this area.
  • There is a single manual door with a low visual contrast.
  • The locked gate can be opened on request.
  • The door open towards you.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • There is a large farm gate with an opening width of 450cm that can be opened on request.
  • There is step-free level access throughout the majority of areas.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There may be background noise in this area.

Entrance (Big Horse Café and Shop)

  • This entrance is located at the front of the café.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 91cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking (Big Horse Café and Shop)

  • Location and Service View
    • The Big Horse Café and Shop serve the campsite and other visitors to the farm.
    • The most accessible route has slight ramps or slopes and uneven surfaces.
    • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the right after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 112cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The following areas have stepped access: both raised seating areas.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Big Horse Café and Shop Outside Seating)

  • The seating area is located outside the café.
  • The seating area is uncovered.
  • The most accessible route to the seating area has slight ramps or slopes and uneven surfaces.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Furniture available in this area includes: picnic tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.

Camping and Caravanning

  • There are more than 10 pitches available.
  • There is step-free access via slope into the pitch area.
  • The slope gradient varies between slight and steep.
  • There is an open gap.
  • Pitch areas consist of grass and gravel.
  • There are footpaths in some areas.
  • Footpaths consist of loose chippings, grass and uncompacted earth.
  • Parking areas are available.
  • Electric hook-up points are available which are between 75cm and 120cm from ground level.
  • The access road around the site has designated crossing points.
  • There is no car access to the tent based camping field. Guests will drop off equipment and park nearby.
  • Amenities and Facilities View
    • The following facilities are available: a toilet block, a shower block, shops, a cafe, water and toilet disposal, dish washing facilities, a BBQ, a hot tub, fire extinguishers, waste disposal points and recycling facilities.
    • The following areas have step-free access via ramps or slopes: the toilet facilities, hard and soft camping areas.
    • The following areas have stepped access: the roundhouse and glamping pods.
    • There is a twist/turn drinking water tap which is 96cm from the floor.
    • The sink is 93cm from the floor.
    • A lowered sink is not available.
    • The sink has a twist/turn tap.
    • The chemical waste disposal unit is 90cm from the floor.

Access To (Toilet and Changing Facilities)

  • The toilet and shower facilities are located between the café and campsite.
  • The distance from the café is 40m.
  • The most accessible route has steep ramps or slopes and uneven surfaces.
  • There is written text signage on or near the entrance.
  • There is step-free access via ramp into the toilet block.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with a handrail on the right going up.
  • The handrail is not easy to grip.
  • The width of the opening is 180cm.
  • There are no doors into the toilet facilities. There is a beaded curtain at the entrance.

Toilet and Changing Facilities

Outdoor Spaces (Horse Riding)

  • The following is available in this area: farmland and open countryside.
  • Outdoor areas consist of grass, uncompacted earth and loose stones.
  • The following areas have step-free access via ramps or slopes: some of the higher parts of the farm property.
  • Horse riding is contained within the farm site.