You are on Overview. Skip to the next section.

Overview

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• About View
  • The venue is an indoor Aquarium attraction with multiple facilities.
  • Facilities available in the venue include: Aquarium exhibition, standard and accessible toilets, café, outdoor play areas, remote control boats, mini golf, gift and fishing tackle shop.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest parking is located to the side and opposite the venue.
  • The nearest train station is Maryport.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: one fish viewing area.
  • Access throughout may include doors permanently held open, automatic doors, narrow walkways and narrow aisles.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: different languages.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the foyer and towards the rear of the Aquarium.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located in the foyer.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the Toilets with Adaptations in the foyer and towards the rear of the Aquarium.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located to the side of the venue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There are no designated Blue Badge parking bays available.
  • Visitors using this car park, can ignore the restricted parking text and park for free. Alternatively there is paid, on street parking opposite the venue.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located Directly opposite the venue, on the promenade.
  • The Blue Badge bays are clearly marked and signposted.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is not between 30cm and 45cm.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 145cm.
• There is a small lip on the threshold of the opening.
• The door has a medium visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 150cm.
• There is a small lip on the threshold of the opening.
• The second door has a medium visual contrast.
• The minimum width between the security barriers is 128cm.
• There is step-free level access as you enter.

You are on Toilet with Adaptations (Foyer - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Foyer - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left after the entrance.
  • The distance from the entrance is 4m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and automatic doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 205cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 110cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 118cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 110cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Ticketing. Skip to the next section.

Ticketing

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• Ticket Counter View
  • The ticket counter surveyed is located ahead as you enter the venue.
  • There is step-free level access to the counter.
  • There is not a separate wheelchair accessible queue lane.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and windows.
  • There is not a hearing assistance system.

You are on Access Point (Aquarium). Skip to the next section.

Access Point (Aquarium)

• This access point is located to the left of the ticket desk.
• The access point is clearly signed.
• Assistance is available at the access point.
• There is step-free level access.
• There are double manual doors.
• The doors open towards you.
• The doors are easy to open.
• The width of the opening is 160cm.
• The doors has a low visual contrast.
• There is step-free level access as you enter.

You are on Exhibition Space (Aquarium). Skip to the next section.

Exhibition Space (Aquarium)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• The following areas have stepped access: one fish viewing area.
• Access throughout may include uneven surfaces, doors permanently held open and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: water effects, lighting effects and 3D visual effects on screen.
• There may be background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: pictorial, information boards, interactive exhibits at a suitable height for a wheelchair user, televisions/screens and tactile.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests and benches.
• There are shows/talks with no designated seating for wheelchair users.
• The tour is self-guided.

You are on Room (Cinema Room). Skip to the next section.

Room (Cinema Room)

• The room is located towards the rear of the Aquarium.
• The distance from the entrance is 105m.
• The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a medium visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The door is permanently held open.
• The width of the opening is 80cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room.
• Lighting levels were low at the time of the survey.

You are on Toilet with Adaptations (Aquarium - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Aquarium - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the rear of the Aquarium.
  • The distance from the entrance is 115m.
  • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 157cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 92cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 130cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 115cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 106cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a nappy/incontinence items bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Exit (Aquarium). Skip to the next section.

Exit (Aquarium)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door has an open extension leaf.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 80cm.
• The door has a high visual contrast.
• There is step-free level access as you exit.

You are on Shop (Treasure Trove Gift Shop). Skip to the next section.

Shop (Treasure Trove Gift Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles (less than 120cm).
  • The majority of product aisle widths are under 120cm.
  • There are mobile displays throughout the shop.
  • The visual contrast between the shelving and floor varies between low and high.
  • There may be background noise.
  • Lighting levels were even at the time of the survey.
• Payment View
  • The checkout area is located at the ticket desk.

You are on Shop (Tackle Shed). Skip to the next section.

Shop (Tackle Shed)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles (less than 120cm).
  • The majority of product aisle widths are under 120cm.
  • Some aisles are slightly obstructed by displays.
  • The visual contrast between the shelving and floor varies between low and high.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.
• Payment View
  • The checkout area is located at the ticket desk.

You are on Eating and Drinking (Harbourside Café). Skip to the next section.

Eating and Drinking (Harbourside Café)

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• Location and Service View
  • The Harbourside Café can be accessed via the main Aquarium entrance, or via the manual door from the outdoor seating area overlooking the harbour.
  • The most accessible route has step-free level access.
  • This area has a counter where food and drink can be ordered and numerous seating options.
  • Full table service is available on request only.
  • Menus are handheld, wall-mounted, available on a board and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located on the left side of the café.
  • There is step-free level access to the counter.
  • The height of the counter is 93cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 71cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (Harbourside Café Patio and Remote Controlled Boats). Skip to the next section.

Seating Area (Harbourside Café Patio and Remote Controlled Boats)

• The seating area is located outside the Harbourside Café.
• The seating area is uncovered.
• The most accessible route to the seating area has step-free level access and manual doors.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Furniture available in this area includes: picnic tables.
• The seating and tables are fixed.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There may be background noise in this area.
• The single, manual door to access the outdoor seating area has an opening width of 97cm.

You are on Access To (Mini Golf and Outdoor Play Area). Skip to the next section.

Access To (Mini Golf and Outdoor Play Area)

• The Mini Golf and the Outdoor Play Area are accessed via the left side of the venue.
• The distance from the venue entrance to the outdoor play area is 75m.
• The most accessible route has slight ramps or slopes, uneven surfaces and manual gates.
• There is a single manual gate which is permanently held open.
• The width of the opening is 128cm.
• The gate has a high visual contrast.
• There is a second single manual gate which opens towards you.
• The gate is easy to open.
• The width of the opening is 100cm.
• The second door has a high visual contrast.

You are on Outdoor Spaces (Shiver Me Timbers Playground). Skip to the next section.

Outdoor Spaces (Shiver Me Timbers Playground)

• The following is available in this area: a playground with play equipment.
• Outdoor areas consist of rubber tarmac.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

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• Playground View
  • There is a fenced play area with an access point over 100cm wide.
  • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile), fitness and social play.

You are on Outdoor Spaces (Mini Golf). Skip to the next section.

Outdoor Spaces (Mini Golf)

• The following is available in this area: mini golf course.
• Outdoor areas consist of concrete or tarmac, loose chippings, block paving, compact earth and decking.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: some mini golf obstacles and holes.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.