Access Guide
Overview
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About
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- Overlooking the Solway Firth, this museum is situated next to a Roman fort probably founded in the first century AD and rebuilt during the reign of the emperor Hadrian.
- Facilities available in the venue include: museum and shop, toilet facilities and educational tours.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Maryport.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the Kirby Gallery.
- Access throughout may include doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the Library Space.
- Documents are available in the following formats: large print and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: First Aid and Dementia Friends Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located between the two exhibition spaces.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located between the two exhibition spaces.
Parking
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Car Park
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- The car park is located at the side of the museum.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is signposted but has no markings.
- There are no hatched/marked zones.
- The nearest designated bay is 20m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and manual doors.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- The Blue Badge parking spaces are through another entrance gate and nearer to the museum entrance at the foot of the tower.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the side of the museum.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 92cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The door is easy to open.
- The width of the opening is 92cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Ticketing
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Ticket Counter
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- The ticket counter surveyed is located ahead after entering.
- There is step-free level access to the counter.
- There is not a separate wheelchair accessible queue lane.
- The height of the counter is 75cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of product aisle widths are between 150cm - 180cm.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
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Payment
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- The checkout area is located at the ticket counter.
- There is step-free level access to the checkout area.
Exhibition Space (Main Gallery)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: interactive exhibits at a suitable height for a wheelchair user, information boards, televisions/screens, pictorial and tactile.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the majority of the tour.
- Access throughout the tour may include doors permanently held open and narrow walkways.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located between the two exhibition spaces.
- The distance from the ticket counter is 10m.
- The most accessible route to the toilet has slight ramps or slopes and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 83cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 181cm (width) x 175cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 120cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is no dropdown rail for the toilet.
- The toilet seat is 41cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 102cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 130cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Exhibition Space (Kirby Gallery)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: interactive exhibits at a suitable height for a wheelchair user, televisions/screens, information boards, pictorial and tactile.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the majority of the tour.
- Access throughout the tour may include doors permanently held open and narrow walkways.
Exit
- The exit area is clearly signed.
- There is stepped access at the exit.
- There are 2 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door at this exit.
- The door is permanently held open.
- The width of the opening is 68cm.
- The door has a medium visual contrast.
- Visitors with access needs are invited to exit the same way they entered, to avoid the step and narrow opening.
- There is step-free level access as you exit.
Area (Roman Watchtower)
- The Roman Watchtower is located opposite the main museum building.
- There is written text signage on or near the door.
- There is stepped access into this area.
- There are 20+ steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a medium visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
- The following areas have stepped access: the lookout platforms on both levels, 1 and 2.
- Access throughout the area may include doors permanently held open.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
