Access Guide
Overview
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About
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- This is a seaside café located in Silecroft, Cumbria.
- Facilities available in the venue include: café, parking facilities, Changing Places facility, outdoor seating area.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Silecroft.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- The following areas have step-free access via ramps or slopes: the entrance from the car park.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Autism Awareness.
Parking
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Car Park
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- The car park is located on either side of the café.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 10m from the accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access, a slight ramp or slope and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Visitors are asked to make a donation for using the car park.
- There is an honesty donation box for parking payments, located near the front of the car park.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right, once inside the main entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located to the right, once inside the main entrance.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the right hand side of the main entrance, from the car park.
- Parent and baby changing facilities are located within the toilet with adaptations.
Accessible Entrance to the Café
- This entrance is located on the left hand side of the Blue Badge bays.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 84cm.
- The width of the opening is 97cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 96cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
- There is 1 other entrance to the café.
- The entrance is located to the left side of the building, near the main car park.
- The entrance has step-free access via slope.
The Café
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the right hand side.
- There is step-free level access to the counter.
- The height of the counter is 84cm.
- The counter has patterned/distracting backgrounds.
- A portable payment machine is available.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right after entering.
- The distance from the accessible entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Seating Area
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Location and Access
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- There is an outdoor seating area outside the café.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Furniture available in this area includes: picnic tables and adapted picnic tables.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
