Access Guide
Overview
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About
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- The Beacon Museum is a museum based on maritime, local and other themes.
- Facilities available in the venue include: parking, toilets, museum, gallery space, café and gift shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a public car park nearby.
- The nearest train station is Whitehaven.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is access to the museum via the café and lift.
- There is step-free level access throughout.
- The following areas have stepped access: the popular culture gallery.
- Access throughout may include doors permanently held open.
- Level 0, 1, 2, 3 and 4 can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: Braille, large print and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Visitor Expectations and Equality and Diversity.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on Level 0 and Level 3.
- The transfer space varies between left and right in the toilets with adaptations.
- The accessible toilet with a peninsular layout is located on Level 3.
- Ambulant toilet facilities are located on Level 0.
- The male step-free toilet facilities are located on Level 3.
- The female step-free toilet facilities are located on Level 2.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on Level 2.
Parking
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Car Park
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- The car park is located to the side of the venue.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 340cm (width) x 480cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 22m from the entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located For step-free level access, visitors can be dropped off at the café entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
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Public Car Parks
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- There is a public car park located The nearest alternative public car park is approximately 100m away.
- The name of the car park is Quay Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Level 0 - Howling Wolf Café)
- This entrance is located on Level 0, below the Beacon Museum.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 72cm.
- The width of the opening is 105cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 85cm.
- There is step-free level access as you enter.
Eating and Drinking (Level 0 - Howling Wolf Café)
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Location and Service
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- This café can be accessed externally from the harbour side, or internally via stairs or lift from the museum.
- The most accessible route has step-free level access and automatic doors.
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located on the right side of the café as you enter from the harbour.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has glazed screens which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and stools.
- Furniture available in this area includes: tables.
- Some seating and tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a second, barista service counter in the café with a height of 92cm.
Toilet with Adaptations (Level 0 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on Level 0, to the rear of the café.
- The distance from the café entrance is 15m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 126cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located opposite the ticket desk on Level 1, or through the rear of the café on Level 0.
- The distance from the entrance is 10m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Level 0, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 135cm (width) x 150cm (depth).
- The internal lift control buttons have a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located centrally, throughout the museum.
- There is a single manual door to access the stairwell.
- Levels 0, 1, 2, 3 and 4 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Entrance (Level 1)
- This entrance is located directly ahead from the parking area.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 176cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 176cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Ticketing (Level 1 including Gift Shop)
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Ticket Office
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- The ticket office surveyed is located on the left after the main entrance on Level 1.
- There is step-free level access to the ticket office.
- There is step-free level access throughout the ticket office.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a separate wheelchair accessible queue lane.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- The height of the counter is 112cm.
- There is a lowered section at the counter.
- The height of the lowered section is 80cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
Exhibition Space (Level 1 Harbour Gallery)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Display information includes: subtitles, pictorial, televisions/screens and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- The tour is self-guided.
Exhibition Space (Level 2)
- All exhibits are indoors.
- Access throughout may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: lighting effects, interactive video effects, audio triggered by a sensor and audio triggered by the visitor.
- There may be background noise.
- Lighting levels vary due to the size of the space.
- Display information includes: pictorial, interactive exhibits at a suitable height for a wheelchair user, tactile, subtitles, augmented reality, information boards, audio description, televisions/screens and touchscreens.
- There is not a hearing assistance system.
- Seating available in this area includes: benches and stools.
- Furniture available in this area includes: tables.
- The tour is self-guided.
Parent and Baby Room / Feeding Room (Level 2)
- The room surveyed is located on Level 2.
- The distance from next to the lift is 1m.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access into the room.
- There is Braille, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 76cm.
- There is a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin and a nappy/incontinence items bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Exhibition Space (Level 3)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: lighting effects, 3D visual effects on screen and interactive video effects.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: tactile, pictorial, audio guides, information boards, televisions/screens, augmented reality, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
- Furniture available in this area includes: tables.
- The tour is self-guided.
Toilet with Adaptations (Level 3 - Peninsular Transfer)
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Location and Access
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- The toilet surveyed is located on Level 3.
- The distance from the lift is 1m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 98cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 240cm (width) x 330cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 170cm (from the side of the toilet pan).
- The lateral transfer space on the right is 80cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- The mirror has been angled for ease of use.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 145cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Exhibition Space (Level 4)
- All exhibits are indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the Light and Dark Gallery.
- Access throughout may include manual doors and doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: interactive video effects.
- There is background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: tactile, pictorial, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests, benches and stools.
- The tour is self-guided.
Stairs (Mezzanine)
- The stairs surveyed are located on Level 4.
- Level 4 and the Mezzanine level can be accessed by these stairs.
- There are 14 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Exhibition Space (Mezzanine)
- All exhibits are indoors.
- The following areas have stepped access: all mezzanine displays.
- The walls and floor have a high visual contrast.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: tactile, pictorial, audio description, televisions/screens, augmented reality, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- The seating is fixed.
- The tour is self-guided.
