Access Guide
Accommodation Overview
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About
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- The Seacote Hotel was built by Lord Lonsdale after the arrival of the railway in 1849 making St. Bees a popular tourist destination.
- There are 70 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is St Bees.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the lower level bedrooms.
- The following areas have stepped access: internal access to the bars, restaurant and function rooms.
- Access throughout may include manual doors and doors permanently held open.
- The ground, first, second and third floors can be accessed via a standard lift, a stair lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair, bath mats, shower chairs and mobility scooter charging facilities.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located en route to rooms 1-12.
- The toilet with adaptations has a left hand transfer space.
- The male step-free toilet facilities are located in the foyer area.
- The female toilet facilities are located in the foyer area.
- The male and female toilet facilities are located in the sports bar.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located inside the female toilets in the foyer.
Parking
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Car Park
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- The car park is located before the main entrance gate to the hotel, and is a shared facility.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 360cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 100m from the hotel reception.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- Hotel guests are invited to collect a parking permit from reception to use this car park. Guests who require, can park (by arrangement) next to the hotel entrance.
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Charges and Restrictions
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- This car park is for visitors and permit holders only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- Guest permits can be allocated on check-in.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located next to the hotel.
- The name of the car park is St Bees Beach Car park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located to the left side of the hotel, through the entrance gates.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 10cm.
- There is a key fob/card reader at a height of 108cm.
- They Key fob/card reader is used outside of normal hotel hours.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 70cm.
- The door has a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The doors are easy to open.
- The width of the opening is 134cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located on the right side as you enter the hotel.
- The distance from the entrance is 10m.
- There is step-free level access to reception.
- The height of the reception desk is 102cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Standard Bedroom (Villa 2)
- The bedroom surveyed is located through the doors in the foyer.
- The distance from reception is 35m.
- The most accessible route to the bedroom has slight ramps or slopes and manual doors.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 110cm.
- The door opens inwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 70cm.
- The bedroom has a single bed and a double bed.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 4cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair with armrests, an armchair, a sofa, bedside plug sockets, a coffee table, a desk, an additional single bed and a TV with subtitles.
- Lighting levels were even at the time of the survey.
- There is a balcony, which is accessed via a manual door.
- The width of the balcony door opening 68cm.
- There is stepped access outside.
Standard Ensuite (Villa 2)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 64cm.
- Internally the door has a low visual contrast.
- The dimensions of the ensuite are 190cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 114cm (from the side of the toilet pan).
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a mirror and coat hooks.
- The ensuite has a waste bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a shower with a step.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
Lift
- The lift surveyed is located in the centre of the lobby, next to reception.
- The distance from reception is 4m.
- The most accessible route to the lift has step-free level access.
- The ground, first, second and third floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 105cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located centrally, throughout the hotel and to the restaurant and function room/s.
- There are double manual doors to access the stairwell.
- The ground, upper ground, first, second and third floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Standard Bedroom (Room 402)
- The bedroom surveyed is located on the fourth floor.
- The distance from reception is 14m.
- The most accessible route to the bedroom has step-free level access, a lift, manual doors, narrow walkways and narrow openings.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 104cm.
- The door opens inwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 70cm.
- The bedroom has twin beds.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 4cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets, a desk and a TV with subtitles.
- Lighting levels were even at the time of the survey.
Standard Ensuite (Room 402)
- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 64cm.
- Internally the door has a low visual contrast.
- The dimensions of the ensuite are cm (width) x cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a bar of soap and a hand towel available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- Additional features include: a mirror and coat hooks.
- The ensuite has a waste bin.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a shower cubicle.
- There is a fixed height shower head.
- The shower controls are twist turn mixer.
- There is no shower seat.
Eating and Drinking (Beachcomber Bar)
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Location and Service
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- This bar can be reached internally via the stepped access from reception, or external doors via a slight ramp on both sides of the bar (on request).
- The most accessible route has slight ramps or slopes and manual doors.
- This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located at the side of the room.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Sports Bar)
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Location and Service
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- This bar can be reached via the stepped access from reception, through the Beachcomber Bar, or external doors via slight ramp on both sides of the bar (on request).
- The most accessible route has slight ramps or slopes and manual doors.
- This area has a bar where food and drink can be ordered.
- Full table service is available on request only.
- Menus are handheld and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located in the centre of the room.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Lift (To Headlands Restaurant)
- The lift surveyed is located to the left of the reception.
- This lift is a chair stair lift.
- The distance from reception is 12m.
- The most accessible route to the lift has step-free level access.
- The ground floor and restaurant are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The lift seat is 48cm from the floor.
Eating and Drinking (Headlands Restaurant)
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Location and Access
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- The restaurant is located on the upper ground floor, to the right side of the foyer.
- The most accessible route has a stair lift and manual doors.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The doors are easy to open.
- The width of the opening is 134cm.
- On request, motorised wheelchair users can access the restaurant via the steep, external ramp.
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Service
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- This area has buffet counters, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Lift (Adams Suite - Function Room/s)
- The lift surveyed is located to the far left of the foyer.
- This lift is a chair stair lift.
- The distance from reception is 20m.
- The most accessible route to the lift has step-free level access.
- The ground floor and Adams Function Room/s are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The lift seat is 48cm from the floor.
Room (Adams Suite - Function Room Left)
- The room is located ahead after the stairs.
- The distance from reception is 23m.
- The most accessible route to the room has a stair lift and manual doors.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 144cm.
- There are wall dividers between the rooms.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the this room will change depending on the event.
Room (Adams Suite - Function Room Central)
- The room is located ahead and to the right, after the stairs.
- The distance from reception is 24m.
- The most accessible route to the room has a stair lift and manual doors.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens towards you.
- The doors are easy to open.
- The width of the opening is 144cm.
- There are wall dividers between the rooms.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the this room will change depending on the event.
Room (Adams Suite - Function Room Right)
- The room is located ahead and to right after the stairs, via the central function room.
- The distance from reception is 32m.
- The most accessible route to the room has a stair lift and manual doors.
- There is step-free level access into the room.
- There are wall dividers between the rooms.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the this room will change depending on the event.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located en route to rooms 1-12.
- The distance from the reception is 20m.
- The most accessible route to the toilet has slight ramps or slopes and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 170cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 160cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
