Access Guide
Accommodation Overview
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About
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- This is one of the accommodation options at The Tranquil Otter. It is located on a nature reserve with a private lake.
- There is 1 bedroom available.
- There is step-free level access to the bedroom.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Carlisle.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the lodges.
- The following areas have stepped access: the patio area, the hot tub.
- The following facilities are available: a seat/chair, an electric scooter, bed raisers, bath mats, raised toilet seats, a water bowl for assistance dogs, shower chairs and mobility scooter charging facilities.
- Staff receive the following training: Disability Awareness.
- Related Access Guides View
Parking
- The car park is located next to the accommodation.
- The car park is open air/surface.
- There are no designated Blue Badge parking bays available.
- Parking is free for all users.
Entrance
- This entrance is located at the side of the lodge.
- There is step-free access via ramp at the entrance.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual gate at this entrance.
- The gate opens away from you.
- The width of the opening is 117cm.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 85cm.
- There is an electronic key pad to enter the lodge at a height of 100cm.
- There is step-free level access as you enter.
Kitchen
- The kitchen is located straight ahead from the main entrance door.
- There is step-free level access into the kitchen.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The kitchen has overhead cupboards and under counter cupboards.
- The work surface is 90cm from the floor.
- The hob is 90cm from the floor.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
Lounge (with Dining Area)
- The lounge is located to the left hand side, beyond the kitchen.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in the lounge includes: chairs without armrests, armchairs and sofas.
- Furniture available in the lounge includes: tables and coffee tables.
- There is a TV with subtitles.
- There are double patio doors leading outside onto the decked area with an opening width of 114 cm. There is a 3cm step at the threshold.
Standard Bedroom (King Size)
- The bedroom surveyed is located off the lounge.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- The door opens inwards.
- The width of the door opening is 85cm.
- The bedroom has a double bed.
- The top of the mattress is 69cm from the floor.
- The space under the bed is 16cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets and a desk.
- Bed raisers are available on request.
Standard Bathroom
- The bathroom surveyed is located off the lounge.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- The bathroom door opens outwards.
- The width of the door opening is 85cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 107cm (from the side of the toilet pan).
- There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a twist/turn tap.
- Additional features include: a mirror and a coat hook.
- The bathroom has a pedal bin.
- The bathroom has a wheel in shower and a bath.
- The bath controls are twist/turn.
- The shower has a detachable shower head.
- The shower controls are twist turn mixer.
Seating Area (with Hot Tub and Lake Access)
- The seating area is located at the rear of the lodge.
- The most accessible route to the seating area has a step.
- There is step-free level access throughout the seating area.
- The following areas have step-free access via ramps or slopes: to access the lakeside jetty.
- The following areas have stepped access: the hot tub.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- There is no (or very little) background noise in this area.