Access Guide
Accommodation Overview
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About
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- This is one of the accommodation options at The Tranquil Otter. It is located on a nature reserve with a private lake.
- There are 2 bedrooms in total.
- There is step-free level access to all bedrooms.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Carlisle.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- The following facilities are available: a seat/chair, an electric scooter, bed raisers, bath mats, raised toilet seats, a water bowl for assistance dogs, shower chairs and mobility scooter charging facilities.
- Staff receive the following training: Disability Awareness.
- Related Access Guides View
Parking
- The car park is located in front of the lodge.
- The car park is open air/surface.
- There are no designated Blue Badge parking bays available.
- Parking is free for all users.
Entrance
- This entrance is located to the side of the lodge.
- There is step-free access via ramp at the entrance.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- There is a single manual gate at this entrance.
- The gate opens away from you.
- The width of the opening is 110cm.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 77cm.
- There is a combination key pad to enter the lodge, at a height of 100cm.
- There is step-free level access as you enter.
Kitchen
- The kitchen is located straight ahead, upon entering the lodge.
- There is step-free level access into the kitchen.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The kitchen has overhead cupboards and under counter cupboards.
- The work surface is 91cm from the floor.
- The hob is 91cm from the floor.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a dishwasher, a washing machine, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: washing machine and dishwasher.
Lounge (with Dining Area)
- The lounge is located to the left hand side, beyond the kitchen.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in the lounge includes: chairs without armrests, armchairs, sofas and stools.
- Furniture available in the lounge includes: tables and coffee tables.
- There is a TV with subtitles.
- There are double patio doors leading onto the decked area, with an opening width of 162cm.
Standard Bathroom (Main)
- The bathroom surveyed is located off the dining area, next to the sauna.
- The most accessible route to the bathroom has step-free level access and manual doors.
- There is step-free level access into the bathroom.
- The bathroom door opens inwards.
- The width of the door opening is 83cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a twist/turn tap.
- Additional features include: a mirror and a coat hook.
- The bathroom has a waste bin.
- The bathroom has a standard bath.
- The bath controls are twist/turn.
- The shower has a detachable shower head.
Room (Sauna)
- The room is located next to the bathroom.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is a single manual door which opens away from you.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in the room includes: benches.
- There is no (or very little) background noise in this room.
Standard Bedroom (Twin)
- The bedroom surveyed is located off the lounge.
- The most accessible route to the bedroom has step-free level access and manual doors.
- There is step-free level access into the bedroom.
- The door opens inwards.
- The width of the door opening is 83cm.
- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 67cm from the floor.
- The space under the bed is 14cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets and a desk.
- Bed raisers can be requested for use in this bedroom.
Bathroom with Adaptations (Wet Room - Right Hand Transfer)
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Location and Access
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- The bathroom surveyed is located next to the sauna.
- The most accessible route to the bathroom has step-free level access and manual doors.
- There is step-free level access into the bathroom.
- The door opens outwards.
- The width of the door opening is 81cm.
- The door has a locking handle.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 142cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the non-transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 40cm from the floor.
- There is a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a lever tap.
- The vertical grab rail is on the right as you face the wash basin.
- There is no emergency alarm.
- The bathroom has a waste bin.
- Additional features include: a mirror, a coat hook and coat hooks.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- The shower has an adjustable shower head which can be detached.
- The shower controls are twist/turn.
Standard Bedroom (King)
- The bedroom surveyed is located off the lounge.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- The door opens inwards.
- The width of the door opening is 83cm.
- The bedroom has a double bed.
- The top of the mattress is 66cm from the floor.
- The space under the bed is 14cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets and a desk.
Standard Ensuite (King)
- There is step-free level access into the ensuite.
- The ensuite door opens outwards.
- The width of the door opening is 66cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a wall mounted toilet roll holder, a wash basin and a hand towel available.
- The wash basin has a twist/turn tap.
- Additional features include: a mirror, a coat hook and a shelf.
- The ensuite has a waste bin.
- The ensuite has a step-free shower.
- The shower has an adjustable shower head which can be detached.
- The shower controls are twist/turn.
Seating Area (with Hot Tub and Lake Access)
- The seating area is located to the rear of the lodge.
- The most accessible route to the seating area has a step.
- The following areas have step-free access via ramps or slopes: the garden, access to the lake.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.