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The Tranquil Otter - Heron Lodge

The Lough, Thurstonfield, CA5 6HB

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Access Guide

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Accommodation Overview

  • About View
    • Heron Lodge is one of the accommodation options at The Tranquil Otter. The lodge has three bedrooms and a large, accessible bathroom.
    • There is step-free level access to all bedrooms.
    • There is 1 bedroom with adaptations.
    • There is step-free level access to the bedroom with adaptations.
    • Dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the entrance to the lodge.
    • The following areas have stepped access: the hot tub.
    • Access throughout may include manual doors.
    • The following facilities are available: a seat/chair, an electric scooter, bed raisers, bath mats, raised toilet seats, a water bowl for assistance dogs, shower chairs and mobility scooter charging facilities.
    • Staff receive the following training: Disability Awareness.

Parking

  • The car park is located in front of the lodge.
  • The car park is open air/surface.
  • This car park is for visitors only.
  • Parking is free for all users.

Entrance

  • This entrance is located at the front of the lodge.
  • There is step-free access via ramp at the entrance.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is a key pad at a height of 95cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 74cm.
  • There is step-free level access as you enter.

Kitchen

  • The kitchen is located on the right hand side, after entering.
  • There is step-free level access into the kitchen.
  • There is a single manual door which opens towards you.
  • The width of the opening is 70cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The kitchen has overhead cupboards and under counter cupboards.
  • The work surface is 92cm from the floor.
  • The hob is 92cm from the floor.
  • The oven is not at a suitable height for a wheelchair user.
  • The sink is 92cm from the floor.
  • The sink has a lever tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a washing machine, a microwave, a kettle and a toaster.
  • The following machines are at a suitable height for a wheelchair user: washing machine and dishwasher.

Lounge (with Dining Area)

  • The lounge is located beyond the kitchen.
  • There is step-free level access into the lounge.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available in the lounge includes: chairs without armrests, armchairs and sofas.
  • Furniture available in the lounge includes: tables and coffee tables.
  • There is a TV with subtitles.
  • There is access to the outdoor, decked area from the lounge. There are double, manual doors with an opening width of 150cm and a 4cm step at the threshold.

Accessible Wet Room - Right Hand Transfer

  • Location and Access View
    • The bathroom surveyed is located straight ahead and to the right, after entering.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is no signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 84cm.
    • The door has a locking handle.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 148cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 50cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • There is no emergency alarm.
    • The bathroom has a waste bin.
    • Additional features include: a mirror.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • The shower has an adjustable shower head which can be detached and wall-mounted grab rails.
    • The shower controls are twist turn mixer.

Standard Bedroom (Super King / Twin)

  • The bedroom surveyed is located on the left hand side, after entering.
  • The most accessible route to the bedroom has step-free level access.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 84cm.
  • The bedroom has a super king bed which can be split into two singles.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 4cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets and a desk.

Standard Bathroom

  • The bathroom surveyed is located on the left hand side after entering, off the hallway.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards.
  • The width of the door opening is 84cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The bathroom has a waste bin.
  • The bathroom has a shower cubicle and a bath.
  • The bath controls are lever mixer.
  • The shower has an adjustable shower head which can be detached.
  • The shower controls are twist turn mixer.

Standard Bedroom and Ensuite (Double)

  • Bedroom Access View
    • The bedroom surveyed is located on the right hand side, after entering.
    • The most accessible route to the bedroom has step-free level access.
    • There is step-free level access into the bedroom.
    • The door opens inwards.
    • The width of the door opening is 84cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 65cm from the floor.
    • The space under the bed is 15cm from the floor.
    • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: bedside plug sockets and a desk.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards.
    • The width of the door opening is 84cm.
  • Ensuite Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a wash basin, a soap dispenser and a hand towel available.
    • The wash basin has a lever mixer tap.
    • Additional features include: a mirror and coat hooks.
    • The ensuite has a waste bin.
    • The ensuite has a shower cubicle.
    • The shower has an adjustable shower head which can be detached.
    • The shower controls are twist turn mixer.

Sauna

  • The room is located off the bathroom.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • There is a single manual door which opens towards you.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • Seating available in the room includes: benches.
  • The seating in the sauna can be lifted to accommodate a wheelchair or alternative seat.

Standard Bedroom (Super King / Twin)

  • The bedroom surveyed is located on the left hand side, after entering.
  • The most accessible route to the bedroom has step-free level access.
  • There is step-free level access into the bedroom.
  • The door opens inwards.
  • The width of the door opening is 84cm.
  • The bedroom has a super king bed which can be split into two singles.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 15cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests and bedside plug sockets.

Outdoor Seating Area with Hot Tub and Lake Access

  • The seating area is located outside the lounge.
  • The seating area is uncovered.
  • The most accessible route to the seating area has a step.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the hot tub and to the boat mooring.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.