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Campus Centre

De Montfort University, The Gateway, Leicester, LE2 7DR

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Access Guide

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Introduction

Opening Times (Food Court)

  • Monday 08:00 - 17:00..
  • Tuesday 08:00 - 17:00..
  • Wednesday 08:00 - 17:00..
  • Thursday 08:00 - 17:00..
  • Friday 08:00 - 17:00..
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Leicester.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Leicester.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
    • On street marked Blue Badge bays are not available.
  • Comments View
    • This venue does not have its own car park. The nearest parking is at Gateway House.
    • The car park type is open air/surface.
    • There are 8 designated parking bays within the car park (plus another 12, including 3 pre-booked visitor spaces, in the additional Gateway House car park opposite the Estates Services Building).
    • The dimensions of the designated parking bay(s) are 3.6m x 5.4m (11ft 9in x 17ft 8in).
    • The nearest designated bay is 90m (98yd) from the main entrance.
    • The furthest designated bay is 100m (109yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does have to cross a road.
    • The road is not generally busy.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
    • Parking is free for DMU Disabled/Temporary Disabled Parking Permit holders and pre-booked visitors.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 166cm (5ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 188cm (6ft 2in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the left as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 110cm (3ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 9 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.

Outside Access (Reception Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 184cm (6ft).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 110cm (3ft 7in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 5 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • There are similar entrances into the student union shop, Simply Food shop and to the Sulets Student Lettings.

Outside Access (Subway Entrance)

  • Entrance View
    • This information is for the entrance located to the rear of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 160cm (5ft 3in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are heavy.
    • The width of the door opening is 160cm (5ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located off the gateway.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 9 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.

Reception

  • DSU Reception is located to your left as you enter the main entrance.
  • The desk is 2m (2yd 7in) from the reception entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing system.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system is located in the conference rooms.
  • This venue does play background music.
  • Music is played in Su's Diner at low level.
  • The lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.

Counter (Supplies)

  • The desk is 20m (21yd 2ft) from the main entrance.
  • Supplies Counter is located to the left of the building.
  • Clear signage for the counter is visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:00 - 16:00.
    • Tuesday 09:00 - 16:00.
    • Wednesday 09:00 - 16:00.
    • Thursday 09:00 - 16:00.
    • Friday 09:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Counter (Simply Fresh)

  • The desk is 2m (2yd 7in) from the Simply Fresh entrance.
  • Simply Fresh Counter is located in the Simply Fresh store.
  • The counter is clearly visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are good.
  • The reception counter is medium height (77cm - 109cm).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 07:30 - 21:00.
    • Tuesday 07:30 - 21:00.
    • Wednesday 07:30 - 21:00.
    • Thursday 07:30 - 21:00.
    • Friday 07:30 - 21:00.
    • Saturday 08:00 - 17:00.
    • Sunday 10:00 - 16:00.

Eating and Drinking (Subway)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the Subway entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Sandwiches.
  • Opening Times View
    • Monday 10:00 - 18:00.
    • Tuesday 10:00 - 18:00.
    • Wednesday 10:00 - 18:00.
    • Thursday 10:00 - 18:00.
    • Friday 10:00 - 18:00.
    • Saturday Closed.
    • Sunday Closed.

Eating and Drinking (Food Court)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 30cm (12in).
  • The distance between the floor and the highest table is 102cm (3ft 4in).
  • The standard height for tables is 75cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are not available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • Services within the food court are Su's Diner which has handheld menus and serves burgers and small meals, service counter is 110cm and 84cm high.
    • There is a Heat & Eat section where there are 4 microwaves, one on a lower counter at 85cm, the others are 110cm high.
    • As well as The Coffee Hut which have wall only menus and serves Snacks and hot beverages.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to the left as you enter.
    • The stairs are approximately 6m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, double doors to access the stairwell from the first floor upwards.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a set of stairs in the centre of the building that access floors G and 1.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, double doors to access the lift lobby from the first floor upwards.
  • The lift is approximately 4m (4yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Reception (Unitemps Reception)

  • Unitemps Reception is located on the first floor.
  • The desk is 35m (38yd 10in) from the lift.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Breakout Space(s) (Function Room 1)

  • Directional and locational signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room(s).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door(s) for the room(s) is/are not push pad activated.
  • There is step free access to the speaker's area at the front.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not fixed furniture within the room(s).
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the room(s) are even with no trip hazards.
  • Comments View
    • This room doubles up as a break out space and also a Function Room.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 240cm x 215cm (7ft 10in x 7ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 168cm (5ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a baby change table in the accessible toilet.
    • The height of the baby change table once extended is 75cm.
    • There is an accessible toilet with similar specifications on the second floor.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 23m (25yd 6in) from the lift.
    • This accessible toilet is located on the first floor, to the left as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet(s) (Second Floor - With Shower)

  • Location and Access View
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 218cm x 250cm (7ft 2in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 168cm (5ft 6in).
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 82cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Accessible Shower View
    • The shower does have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 62cm (2ft).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is good.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
    • There is an emergency alarm for the shower.
  • Comments View
    • The alarm cord is too short for the shower.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor, the first floor and the second floor.
    • There are shared standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located on the ground floor, to the rear of the building.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 40m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do not receive deaf awareness training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.
  • Home visits / services are not available.
  • Comments View
    • There are disability coordinators available in teaching buildings for students.
    • Disability awareness training is available for staff.