You are on Parking. Skip to the next section.

Parking

• This venue does not have a car park.
• This is an underground car park with a tarmac, block paved, concrete, grass, loose chippings, gravel, compacted gravel, resin bound gravel, unsurfaced and cobbled surface.
• There are parking charges for all users.
• There are 3 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 60cm x 140cm.
• The hatched zone is not at least 120cm.
• The nearest Blue Badge bay is 52m from the Main Entrance.
• This car park has a maximum vehicle height restriction of 120cm.
• There is not a designated drop-off point.

You are on Entrance. Skip to the next section.

Entrance

• There is ramped/sloped and stepped access at this entrance.
• There is a slope with a steep gradient and and a width less than 75cm.
• The ramp has handrails on both sides, has a handrail on the left, has a handrail on the right, has a handrail which switches between left and right, has a handrail which switches between right and left and does not have handrails.
• There is one step.
• The step is clearly marked with handrails on both sides, clearly marked with a handrail on the left, clearly marked with a handrail on the right, clearly marked but without handrails, not clearly marked and with a handrail on the left, not clearly marked and with a handrail on the right, not clearly marked and with handrails on both sides, not clearly marked and without handrails, clearly marked with a central handrail, not clearly marked with a central handrail, clearly marked with a handrail that switches sides and not clearly marked with a handrail that switches sides.
• The ramp overcomes the step.
• This entrance has an intercom, a bell, a buzzer, a card reader and a key fob reader.
• Not positioned at a recommended height: the intercom, the bell, the buzzer, the card reader and the key fob reader.
• There is a single manual door which opens towards you.
• The door is activated by a push pad which is not at a suitable height.
• The width of the door opening is 70cm.
• There is a second set of doors.
• There is a single manual door with a locked extension leaf which open by sliding.
• The door is activated by a push pad which is not at a suitable height.
• The width of the door opening is 150cm.
• There is a lift which bypasses the steps and ramp.

You are on Inside Access. Skip to the next section.

Inside Access

• There are armchairs, sofas, bench seats, stools, high stools, chairs with armrests and pods throughout the building.
• All of the seating is fixed.
• Lighting levels are low in some areas.
• There is background noise in the building.
• The building has a hearing assistance system which is not signed.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• The following fixtures are not at a recommended height: the toilet seat, the toilet roll holder, the wash basin, the soap dispenser, towel dispenser, hand dryer and the baby changing facility.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser, towel dispenser and hand dryer.
• The wash basin tap type is twist/turn.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• There is not a low level counter at the recommended height for wheelchair users.
• The seating area has: sofas and chairs without armrests.
• The seating area does not have: room for a wheelchair user, tables which are accessible to wheelchair users and a priority table.
• There are no tables which are at a recommended height for a wheelchair user.
• The following furniture is permanently fixed: all of the chairs and some of the tables.

You are on Reception. Skip to the next section.

Reception

• There is stepped access to this reception.
• There is not a low level desk or counter at the recommended height for wheelchair users.
• Lighting levels are low at this reception.
• There may be background noise here.
• There is a touch screen.
• There are coffee tables, tables, high tables, long tables, armchairs, sofas, booths, bench seats, stools, high stools and pods available in the reception area.
• All of the seating is fixed.

You are on Counter. Skip to the next section.

Counter

• There is ramped/sloped and stepped access to this counter.
• There is not a low level counter at the recommended height for wheelchair users.
• Lighting levels are low at this counter.
• There is background noise which varies, depending on the time of day.
• The counter has a hearing assistance system which is not signed.
• There is a touch screen.
• There are high tables, sofas, bench seats and high stools available in the counter area.
• All of the seating is fixed.

You are on Ramp or Slope. Skip to the next section.

Ramp or Slope

• There is a slope with a steep gradient and and a width between 75cm and 149cm .
• The ramp has a handrail which switches between right and left.
• Lighting levels are low here.

You are on Steps. Skip to the next section.

Steps

• There are 10 or more steps.
• The steps are clearly marked with handrails on both sides, clearly marked with a handrail on the left, clearly marked with a handrail on the right, clearly marked but without handrails, not clearly marked and with a handrail on the left, not clearly marked and with a handrail on the right, not clearly marked and with handrails on both sides, not clearly marked and without handrails, clearly marked with a central handrail, not clearly marked with a central handrail, clearly marked with a handrail that switches sides and not clearly marked and with a handrail that switches sides.
• Lighting levels are low here.

You are on Ramp or Slope and Steps. Skip to the next section.

Ramp or Slope and Steps

• There is a slope with a slight gradient and and a width less than 75cm.
• The slope does not have handrails.
• There is one step.
• The step is clearly marked with handrails on both sides, clearly marked with a handrail on the left, clearly marked with a handrail on the right, clearly marked but without handrails, not clearly marked and with a handrail on the left, not clearly marked and with a handrail on the right, not clearly marked and with handrails on both sides, not clearly marked and without handrails, clearly marked with a central handrail, not clearly marked with a central handrail, clearly marked with a handrail that switches sides and not clearly marked and with a handrail that switches sides.
• The slope overcomes the step.
• Lighting levels are low here.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are 1 to 5.
• There are 15+ steps between floors.
• The steps are not clearly marked and with a handrail on the left.
• The stairs are open.
• Lighting levels are low at these stairs.

You are on Shop. Skip to the next section.

Shop

• The majority of aisle widths are not 150cm+.
• There is stepped access to the till(s).
• There is not a low level till at the recommended height for wheelchair users.
• Services/facilities available in the shop include: a portable card machine for payment, self service checkouts, a standard fitting room, standard fitting rooms, an accessible fitting room, accessible fitting rooms, a member of staff to provide assistance, adapted trolleys, wheelchair attachable trolleys, a standard wheelchair to borrow and a mobility scooter to borrow.
• There is background noise in the shop.
• Lighting levels are low in the shop.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the venue.

You are on Attraction / Exhibit. Skip to the next section.

Attraction / Exhibit

• The area has a hearing assistance system which is not signed.
• There are armchairs, bench seats and stools in this area.
• All of the seating is fixed.
• Lighting levels are low here.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• There is ramped/sloped and stepped access to the accessible shower.
• There is a manual door which opens by sliding and has a poor colour contrast.
• The door has a sliding bolt lock.
• The width of the accessible shower door opening is 65cm.
• The accessible shower does not have a 150cm x 150cm turning space.
• The following grab rails are available: are horizontal grab rails, is a horizontal grab rail, is a vertical grab rail and are vertical grab rails.
• There {Radio}.
• The following have a good colour contrast with their surroundings: some grab rails.
• The following have a less clear colour contrast with their surroundings: some grab rails and both dropdown rails.
• There a pull cord emergency alarm but it is not at a recommended height.
• There is a shower chair.
• There is a fixed height shower head, a fixed overhead shower head and an adjustable shower head (not at a recommended height range).
• The shower control type is sensor.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• The following fixtures are not at a recommended height: the toilet seat, the toilet roll holder, the wash basin, the soap dispenser, towel dispenser, hand dryer and the baby changing facility.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser, towel dispenser and hand dryer.
• The wash basin tap type is push.

You are on Fitting Room(s). Skip to the next section.

Fitting Room(s)

• There is an accessible fitting room but it is being used for storage .
• The accessible fitting room opening width is 65cm.
• The dimensions of the accessible fitting room are 100cm x 120cm and it does not have a recommended turning space of at least 150cm x 150cm.
• The accessible fitting room has: wall mounted rails, a dropdown rail, a mirror at the recommended height, a mirror (but not at the recommended height), a coat hook for standing users, a coat hook for seated users, a drop down/tip up seat at the recommended height, a drop down/tip up seat (but not at the recommended height), a standard chair, a stool, a bench seat at the recommended height, a bench seat (but not at the recommended height), an assistance bell at the recommended height and an assistance bell (but not at the recommended height).
• There is a pull cord emergency alarm but it was tied up at the time of the survey.

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• Standard Fitting Room(s) View
  • The standard fitting rooms have: an assistance bell.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is stepped access to the toilet(s).
• The gender neutral toilet was surveyed.
• There is also a female toilet in the same location.
• The colour contrast between the external toilet door and wall is fair for female and poor for male.
• There is an ambulant cubicle available with a vertical grab rail on the left and a dropdown rail on the right.
• The information above relates to the female toilet. There is a different configuration of rails in the male toilet.
• The wash basin tap type is push.
• Lighting levels are low in the cubicle.
• There is a baby change facility which is not at a recommended height.

You are on Parent and Baby Room / Breastfeeding Room. Skip to the next section.

Parent and Baby Room / Breastfeeding Room

• There is a baby change facility which is not at a recommended height.
• The wash basin tap type is twist/turn.
• There is a chair without armrests.
• There is a toilet in the parent and baby room.

You are on Summary. Skip to the next section.

Summary

• There is not onsite parking available here but there is no designated Blue Badge parking.
• Getting into the venue there are steps, is a steep ramp/slope, is a manual door and is a narrow entrance opening.
• There is stepped access once inside.
• Toilet and changing facilities available include: accessible toilets, standard changing rooms, a standard fitting room and accessible fitting rooms.
• This accessible toilet is approximately 60m from the Main Entrance.

You are on Accessible Room(s). Skip to the next section.

Accessible Room(s)

• There is stepped access to the accessible room surveyed.
• The room surveyed does not have an adjoining room.
• There is a manual door which opens inwards and has a poor colour contrast.
• The push pad height is 130cm.
• The width of the door opening is 65cm.
• The bed type is single or zip and link.
• The room has: a bed which is not at a recommended height.
• The room surveyed had a desk chair without armrests.
• There is a pull cord emergency alarm but it was tied up at the time of the survey.
• Lighting levels are low in the room.
• The following have a less clear colour contrast with their surroundings: the internal room door, the room floor and the ensuite door.

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• Ensuite Facilities View
  • The door is locked by a sliding bolt.
  • The width of the door to the ensuite is 65cm.
  • Grab rails in the ensuite include: a horizontal grab rail on the non transfer side, a vertical rail on the left side of the wash basin and a horizontal grab rail at the bath.
  • The toilet has no dropdown rail.
  • The dimensions of the ensuite are 100cm x 120cm and it does not have a 150cm x 150cm turning space.
  • There a pull cord emergency alarm but it is not at a recommended height.
  • The following in the ensuite have a less clear colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.
  • The wash basin tap type is sensor.
  • Lighting levels are low in the ensuite.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush in the centre of the cistern.
  • The ensuite has: a bath and an over bath shower.
  • The bath tap type is sensor.
  • The shower control type is push.
  • There is a fixed height shower head.
  • There are no dropdown rails for the shower.
  • There is a drop down/tip up seat (but not at a recommended height).

You are on Standard Room(s). Skip to the next section.

Standard Room(s)

• There is ramped/sloped and stepped access to the room surveyed.
• There is a manual door which opens by sliding and has a poor colour contrast.
• The width of the door opening is 65cm.
• The bed type is zip and link.
• The room has: a bed which is not at a recommended height.
• There a pull cord emergency alarm but it is not at a recommended height.
• Lighting levels are low in the room.
• The following have a less clear colour contrast with their surroundings: the internal room door, the room floor and the ensuite door.

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• Ensuite Facilities View
  • The ensuite has a manual door which opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the door to the ensuite is 65cm.
  • There a pull cord emergency alarm but it is not at a recommended height.
  • The grab rails in the ensuite include: vertical grab rails at the shower and a horizontal grab rail on the left of the toilet.
  • The following in the ensuite have a less clear colour contrast with their surroundings: the internal door, all grab rails, some grab rails, the dropdown rail, both dropdown rails, the floor and the toilet seat.
  • The wash basin tap type is sensor.
  • Lighting levels are low in the ensuite.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• The pool has a lifeguard on duty at peak times only.
• The pool is .

You are on Treatment Room (TO TEST). Skip to the next section.

Treatment Room (TO TEST)

• There is a push pad activated door which opens both ways and has a poor colour contrast.
• The room does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is a height adjustable massage table.
• There are tables, long tables, sofas, bench seats, high stools, chairs with armrests and pods available in the room.
• There is a hearing assistance system in the room.
• There is no (or very little) background noise in this room.
• Lighting levels are low here.

You are on Sports Court. Skip to the next section.

Sports Court

You are on Fitness Suite/Gym. Skip to the next section.

Fitness Suite/Gym

• The gym is not staffed.

You are on Casino. Skip to the next section.

Casino

• There is level access to the casino via lift or stepped access.
• The area does not have a hearing assistance system.

You are on Playground. Skip to the next section.

Playground

• Lighting levels are low in the playground.
• The playground includes: slides, swings, climbing frames, trampolines, ball pits, spring toys, seesaws, spinners and zip wires.

You are on Activity. Skip to the next section.

Activity

• The activity is internal.
• There is ramped/sloped or stepped access to the activity.
• The activity is not staffed.
• The activity does not have a hearing assistance system.
• The flooring around the activity area is vinyl, concrete, clay, tiles, stone, wooden decking, metal, a plastic covering, sand, grass, AstroTurf and asphalt and {Dropdown} {Dropdown} {Dropdown}.
• Lighting levels are low in the evening, and flood lights are not available.
• The activity has: tables which are accessible to wheelchair users, chairs with armrests, chairs without armrests, sofas, armchairs, bench seats, sun loungers, coffee tables, stools, high stools, booths and pods.

You are on Entertainment. Skip to the next section.

Entertainment

• The entertainment location is internal.
• There is level access via lift or stepped access to the entertainment.
• The flooring in this area is carpet, vinyl and tiles and {Dropdown}. {Dropdown} {Dropdown}.
• The entertainment area has: tables which are accessible to wheelchair users, chairs with armrests, sofas, coffee tables, sun loungers and stools.

You are on Beach. Skip to the next section.

Beach

• There is ramped/sloped or stepped access to the beach.
• There is ramped/sloped or stepped access on the beach.
• The beach has: beach showers, equipment hire, a beach bar and dog friendly access.
• The beach has no available seating.
• There was not a lifeguard for the beach at the time of the survey.
• The beach surface is pebble.

You are on Changing Area. Skip to the next section.

Changing Area

• The facilities available within the changing area include; an accessible changing room/cubicle and an accessible toilet.
• This changing area is interchangeable between male and female.
• There is a push pad activated door which opens both ways and has a poor colour contrast.
• The width of the door opening is 120cm.
• There is no emergency alarm.
• The changing area includes: standard lockers, tall lockers, wide lockers, a locker with a knee recess, lockers with a knee recess and lockers with the lock at the recommended height for seated users.

You are on Studio. Skip to the next section.

Studio

• There is level access via lift or stepped access to the studio.
• There is no (or very little) background noise here.
• Lighting levels are low in this area.

You are on Lift. Skip to the next section.

Lift

• This lift is a chair stair lift (staff assistance required).
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 2,3 and 4.
• The lift overcomes a small level change.
• Externally the lift has a door with a poor colour contrast to the surroundings, buttons with a fair colour contrast to the surroundings, controls that are not at a recommended height range, tactile markings and Braille markings.
• The lift door opening width is 120cm.
• The dimensions of the lift are 200cm x 180cm.
• Internally the lift has: a separate door to exit, a mirror to aid reversing, controls that are not at a recommended height range, Braille markings, tactile markings, a visual floor indicator, buttons with a poor colour contrast to the surroundings, a hearing assistance alarm system and an audible announcer.
• Lighting levels are low here.

You are on Seating. Skip to the next section.

Seating

• There are no tables which are at a recommended height for a wheelchair user.
• The seating area has: tables which are accessible to wheelchair users, sofas, armchairs and coffee tables.
• The seating area does not have: room for a wheelchair user.
• The following furniture is permanently fixed: all of the chairs and some of the tables.
• Lighting levels are low here.

You are on Public Transport. Skip to the next section.

Public Transport