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Costa Coffee

Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN2 5LT

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Access Guide

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Getting To (Costa Coffee)

Parking (Main Entrance Parking)

  • Car Park View
    • The car park is located to the east of the hospital site, off Armthorpe Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 247cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 23m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the East Ward Block.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 125cm.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 140cm.
  • The door has a low colour contrast.
  • There is ramped and stepped access as you enter.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There is a handrail on the left going down.
  • There are 3 steps as you enter.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm-45cm.
  • This entrance gives access to Level 2 of the hospital.

Eating and Drinking (Costa Coffee)

  • Location and Access View
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is 120cm.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located to the right as you enter Costa Coffee.
    • There is step-free level access to the counter.
    • The height of the counter is 94cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 115cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus types include: wall-mounted (digital) and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by ramp to the additional seating area that can be accessed via the entrance to the left as you pass the first set of doors at the Main Entrance.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Additional seating area)

  • This entrance is located to the left as you enter the first set of doors at the Main Entrance.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • This entrance gives access to the additional seating area.