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Medical Same Day Emergency Care (MSDEC)

Doncaster Royal Infirmary , Armthorpe Road, Doncaster, DN2 5LT

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Access Guide

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Getting To (Medical Same Day Emergency Care)

Parking (Main Entrance Parking)

  • Car Park View
    • The car park is located to the east of the hospital site, off Armthorpe Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 247cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 23m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the East Ward Block.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 125cm.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 140cm.
  • The door has a low colour contrast.
  • There is ramped and stepped access as you enter.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There is a handrail on the left going down.
  • There are 3 steps as you enter.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm-45cm.
  • This entrance gives access to Level 2 of the hospital.

Lift (East Ward Block)

  • The lift surveyed is located straight ahead as you enter the main entrance.
  • The distance from the main entrance is 28m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3, 4, 5, 6, 7, 8 and 9 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1875kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 118cm.
    • The internal dimensions of the lift are 159cm (width) x 225cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Reception (Acute Medical Unit / Medical Same Day Emergency Clinic)

  • Location View
    • The reception is located ahead as you exit the East Ward Block Lifts.
    • The distance from the East Ward Block Lifts is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 108cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 58cm.
    • The reception has windows, screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Department Service (Medical Same Day Emergency Care)

  • Location and Access View
    • Medical Same Day Emergency Care is located in the East Ward Block on Level 3, to the left as you exit the East Ward Block lift.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open towards you.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The width of the opening is 81cm.
    • The doors have a low colour contrast.
    • The unlocked door is permanently held open.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • Access throughout may include narrow walkways.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • Dementia-friendly signage is also provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs without armrests.
    • Some seating is fixed.
    • There is not a hearing assistance system.

Toilet and Changing Facilities (Medical Same Day Emergency Care)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the waiting area.
    • The toilet with adaptations has a left hand transfer space.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located within the consultation room to the rear of the department.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located on the right side of the Medical Same Day Emergency Care corridor.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Room 1)

  • The room surveyed was Room 1.
  • The room is located to the right as you enter the Medical Same Day Emergency Care entrance.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 176cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the rear of the waiting area, on the left side.
    • The distance from the Medical Same Day Emergency Care entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 161cm (width) x 177cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 117cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 109cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.