Access Guide
Getting To (Outpatients 1 and 2)
- This route starts at Outpatients 1 and 2 parking.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- View further information about parking at the hospital (opens new tab).
- Access to this department is via the Outpatients 1 and 2 entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This department is located in the Emergency and Outpatients area of the hospital.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Out-patients 1 and 2 Parking)
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Car Park
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- The car park is located in the centre of the hospital site, accessed through Gate 3, off Armthorpe Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 251cm (width) x 446cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 43m from the Out-patients 1 and 2 entrance.
- The most accessible route from the Blue Badge parking has steep slopes.
- This route has narrow walkways.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front left of the car park.
Entrance (Out-patients 1 and 2 Entrance)
- This entrance is located at the front of the Out-patients Department.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a steep gradient.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 101cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 118cm.
- The doors have a low colour contrast.
- This entrance gives access to Level 2 of the hospital.
Department Service (Outpatients 1 and 2)
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Location and Access
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- Outpatients 1 and 2 entrance is located in the Emergency and Outpatients area of the hospital.
- There is step-free level access into this area.
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Getting Around
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- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include pillars.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Wayfinding signage is provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There is not a hearing assistance system.
Reception (Outpatients 1 and 2)
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Location
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- The reception is located ahead as you enter.
- The distance from the Outpatients. 1 and 2 entrance is 11m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 82cm to 133cm from the floor.
- There is a high-contrast mode available for the screen.
- The lower height includes the slot for scanning barcodes on patient documents.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Seating is fixed.
- Furniture available in this area includes: coffee tables.
Eating and Drinking (Courtyard Cafe)
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Location and Access
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- The Courtyard Cafe is located within the Outpatients 1 and 2 area.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is 108cm.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located at the far side of the seating.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 118cm.
- The payment machine is portable.
- The height of the tray rail is 83cm.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: countertop.
- The following dietary requirements can be catered for: gluten free, dairy free and vegetarian.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is patterned.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
