Access Guide
Getting To (Physiotherapy/Phoenix Therapy Suite)
- This route starts at the Rear Entrance - Blue Badge Parking.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- This route also has uneven surfaces and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this department is via the Physiotherapy/Phoenix Therapy Suite entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This department is located on the ground floor of the Fred and Ann Green Rehabilitation Centre.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Rear Entrance - Blue Badge Parking)
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Car Park
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- The car park is located to the rear of the Montagu Hospital, through Gate 4 and to the left, beyond the Out-Patients 3 building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 236cm (width) x 493cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 23m from the rear entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- This route has uneven surfaces.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the rear entrance.
Entrance (Physiotherapy/Phoenix Therapy Suite)
- This entrance is located at the front of the Fred and Ann Green Rehabilitation Centre.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp gradient varies between slight and steep.
- There are level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides.
- There are 4 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm-45cm.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 156cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Department / Service (Physiotherapy/Phoenix Therapy Suite)
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Location and Access
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- Physiotherapy / Phoenix Therapy Suite is located in The Fred and Ann Green Rehabilitation Centre.
- There is step-free level access into this area.
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Getting Around
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- There is step-free level access throughout all areas.
- There is a manual door along one of the circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- Dementia-friendly signage is also provided.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
Physiotherapy/Phoenix Therapy Suite Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located in the reception area and on the treatment corridor.
- The transfer space varies between toilets with adaptations.
Physiotherapy/Phoenix Therapy Suite Reception
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Location
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- The reception is located straight ahead and to the left from the Physiotherapy/Phoenix Therapy Suite entrance.
- The distance from the Physiotherapy/Phoenix Therapy Suite entrance is 6m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 133cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Activity Room 1
- The room surveyed was Activity Room 1.
- The room is located on the treatment corridor.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation Room 2
- The room surveyed was Consultation Room 2.
- The room is located on the treatment corridor.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 186cm.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Phoenix Therapy Suite
- The room surveyed was the Phoenix Therapy Room.
- The room is located within Activity Room 1.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The width of the opening is 87cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 187cm.
- Seating available in this room includes: chairs with armrests and stools.
- Furniture available in this room includes: tables and desks.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Reception - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left of reception.
- The distance from the Physiotherapy/Phoenix Therapy Suite entrance is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 162cm (width) x 220cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 133cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Treatment Corridor - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the treatment corridor.
- The distance from the Physiotherapy/Phoenix Therapy Suite entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 177cm (width) x 233cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 105cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 103cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
