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Balby Family Hub

1 Sandycroft Crescent, Balby, Doncaster, South Yorkshire, DN4 0TY

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Access Guide

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Introduction

  • Services / facilities within the building include family services.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 480cm (8ft 2in x 15ft 9in).
    • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 74cm (2ft 5in).
    • There is an intercom.
    • The height of the intercom is 120cm (3ft 11in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 94cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 84cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Play Room

  • The children's play room is located along the corridor to the right.
  • There are double doors with one door locked. The door opens towards you, and has a width of 86cm.
  • The play room has carpet and vinyl flooring.
  • There is space for a wheelchair user to manoeuvre.
  • Lighting levels are even.
  • There is an entrance door to the outdoor play area in the far corner.

Standard Toilet(s) (Children's Toilets)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left, beyond the children's play room entrance.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the children's play room entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the children's toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Entrance (Outdoor Play Area)

  • This information is for the entrance located in the children's play room, in the rear corner.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is slight.

Outdoor Play Area

  • The outdoor play area has soft surfaced and grassed play areas.
  • There are various types of children's play equipment.

Changing Places (Left Hand Transfer)

  • Location and Access View
    • The facility is located beyond the main entrance, along the corridor to the left.
    • The facility is approximately 10m (10yd 2ft) from the main entrance.
    • The facility is not in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • There is a low visual contrast between the external door and wall .
    • There is a low visual contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 94cm (3ft 1in).
    • The dimensions of the facility are 178cm x 318cm.
    • The ceiling height is not at a minimum of 2.4m.
    • There is not a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high visual contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the left as you face the toilet is 85cm (2ft 9in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the left.
    • There is a high visual contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a high visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a lever flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 80cm.
    • The toilet has a cistern.
    • There is a high visual contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 150cm (4ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 71cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high visual contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 107cm.
    • Wide tear off paper roll is not available.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 80cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 95cm.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 84cm and 167cm from the floor.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are moderate to good.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located along the corridor to the left.
    • The female toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the corridor to the left.
    • The male toilet(s) is/are approximately 20m (21yd 2ft) from the main entance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.