Access Guide
Introduction
- Services / facilities within the building include family services and a community hub.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bentley.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the font of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the left side of the building from the parking.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm (3ft 11in).
- There is an intercom.
- The height of the intercom is 120cm (3ft 11in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance, to the right.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 90cm (2ft 11in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 21cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located beyond the entance to the left.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 22m (24yd 2in) from the main entrance.
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are not available.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are not presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Changing Places
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Location and Access
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- The facility is located at the end of the main corridor and on the left.
- The facility is approximately 28m (30yd 1ft) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high visual contrast between the external door and wall .
- There is a high visual contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The door has a horizontal grab rail.
- The width of the door is 88cm (2ft 11in).
- The dimensions of the facility are 255cm x 440cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a medium visual contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 130cm (4ft 3in).
- The transfer space on the left as you face the toilet is 80cm (2ft 7in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the left.
- There is a high visual contrast between the dropdown rail(s) and wall.
- As you face the toilet the vertical grab rail is on the left.
- There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a lever flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 100cm.
- The toilet has a cistern.
- There is a low visual contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
- The shower head height is fixed.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 49cm (1ft 7in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- There is a high visual contrast between the shower rails and wall.
- There is a vertical grab rail for the shower.
- There is a high visual contrast between the vertical grab rail(s) for the shower and wall.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 90cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is not a soap dispenser.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 100cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a/are open waste paper bin disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a coat hook.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located along the main corridor to the right.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 152cm x 227cm (4ft 12in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the toilet with adaptations.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located along the main corridor and to the right.
- The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.
