You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include three ground floor bedrooms with ensuite facilities, seven first floor standard bedrooms and a bathroom, a kitchen, dining room and lounge.

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• Comments View
  • Smile Centres (Supportive Modern Intergenerational Life Experiences) aim to allow individuals who use the service to reach their full potential and achieve their own personal goals.
  • This venue is a respite care centre.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hatfield & Stainforth.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The height of the bell/buzzer is 150cm (4ft 11in).
  • The main door(s) open(s) away from you (push).
  • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
  • The door(s) is/are single width.
  • The width of the door opening is 93cm.
• Comments View
  • There is a small lip with rounded edges leading to the entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the lounge.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • The tables in the dining room are 70cm high.
  • There are chairs with armrests available.

You are on Kichen. Skip to the next section.

Kichen

• The kitchen is located at the rear of the dining room, 8m from the main entrance.
• The kitchen is equipped with standard base and wall units, a gas cooker and microwave.
• The sink has twist and turn taps.

You are on Bedroom. Skip to the next section.

Bedroom

• The bedroom survey was bedroom 2.
• This room is 6m from the main entrance and is located off the main corridor.
• The bedroom has an adjustable bed, a wardrobe and chest of drawers.
• There is also a wall mounted television.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are seven bedrooms and a bathroom.

You are on Bathroom. Skip to the next section.

Bathroom

• The bathroom is located on the first floor, 1m from the top of the stairs.
• There is a shower with a shallow step.
• The shower head is fixed and is 2m high.
• The controls are twist/turn as are the bath and sink taps.

You are on Rear Garden. Skip to the next section.

Rear Garden

• The garden is a mix of grass and pathed areas.
• The garden has a chicken coop.
• The service users can get involved with feeding the chickens and collecting eggs.
• There are also raised bed allotments for residents who want to get involved with gardening.

You are on Accessible Toilet (Ensuite). Skip to the next section.

Accessible Toilet (Ensuite)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • This accessible toilet is located within the ground floor bedrooms.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 190cm x 197cm (6ft 3in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a wall mounted handrail in the shower.
  • The shower head is adjustable.
  • The controls are twist and turn.
  • There is also an adjustable shower chair.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the left as you enter from the main entrance.
  • The shared toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the garden area.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.