You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include Guest Services, various retail outlets, eateries and children's play areas.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 18:00.
• Wednesday 10:00 - 18:00.
• Thursday 10:00 - 19:00.
• Friday 10:00 - 18:00.
• Saturday 09:30 - 18:00.
• Sunday 10:00 - 16:30.

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• Comments View
  • Christmas opening times will vary. Please contact the venue or see the website for more details.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Doncaster.

You are on Parking (M&S). Skip to the next section.

Parking (M&S)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 4m (4yd 1ft) from the M&S retail park access point.
  • The furthest Blue Badge bay is 62m (67yd 2ft) from the M&S retail park access point.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front of the car park facing the retail park entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.
• Comments View
  • Photograph 10 shows the bus stop opposite M&S access point.

You are on Parking (Next). Skip to the next section.

Parking (Next)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the Next retail park access point.
  • The furthest Blue Badge bay is 68m (74yd 1ft) from the Next retail park access point.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Lakeside Village Entrance - M&S). Skip to the next section.

Access Point (Lakeside Village Entrance - M&S)

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• Access Point View
  • This information is for the access point located adjacent to M&S.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • There are bollards at this access point.
  • The bollards at this entrance contrast with the paving.
    The width between the bollards is 100cm.

You are on Access Point (Lakeside Village Entrance - Next). Skip to the next section.

Access Point (Lakeside Village Entrance - Next)

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• Access Point View
  • This information is for the access point located adjacent to Next.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • There are bollards at this access point.
  • The bollards at this entrance contrast with the paving.
    The width between the bollards is 100cm.

You are on Retail Park. Skip to the next section.

Retail Park

• The surface of the pathways throughout the retail park are concrete paving slabs.
• There is an slight slope throughout.
• Benched seating is available.

You are on Outside Access (Guest Services). Skip to the next section.

Outside Access (Guest Services)

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• Entrance View
  • This information is for the entrance located adjacent to Ernest Jones.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access (Guest Services). Skip to the next section.

Inside Access (Guest Services)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Guest Services has a photo booth, cash machine and a drinks vending machine.
  • Photographs 6 and 7 show the children's soft play area within this area.
  • Photographs 8 and 9 show the security doors to the rear left hand corner of the centre with an emergency call point at a height of 127cm.
  • The call point is for security and information.
  • A member of staff will attend if required.
  • There is no public access beyond the security doors.

You are on Changing Places (Guest Services - Left and Right Transfer). Skip to the next section.

Changing Places (Guest Services - Left and Right Transfer)

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• Location and Access View
  • The facility is located ahead as you enter Guest Services.
  • The facility is approximately 25m (27yd 1ft) from the Guest Services entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a high colour contrast between the external door and wall .
  • There is a high colour contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 114cm (3ft 9in).
  • The dimensions of the facility are 414cm x 345cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 70cm (2ft 4in).
  • The transfer space on the left as you face the toilet is 140cm (4ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet there are vertical grab rails on both sides.
  • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
  • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a lever flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 68cm.
  • The toilet has a backrest.
  • There is a high colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 87cm.
  • Wide tear off paper roll is not available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 90cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are general domestic waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is a coat hook.
  • There are coat hooks in the toilet at 160cm and 167cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
• Comments View
  • To obtain the key for the facility, please use the call point at the security doors by Guest Services.

You are on Accessible Toilet (Guest Services - Right Transfer). Skip to the next section.

Accessible Toilet (Guest Services - Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the Guest Services entrance.
  • This accessible toilet is located ahead as you enter Guest Services.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 152cm x 218cm (4ft 12in x 7ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 111cm and 162cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is an accessible toilets adjacent with transfer space on the left (photograph 7).

You are on Standard Toilet(s) (Guest Services). Skip to the next section.

Standard Toilet(s) (Guest Services)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located ahead and to the right as you enter Guest Services.
  • The female toilet(s) is/are approximately 20m (21yd 2ft) from the Guest Services entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located ahead and to the left as you enter Guest Services.
  • The male toilet(s) is/are approximately 27m (29yd 1ft) from the Guest Services entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Standard Toilet(s) (Guest Services - Family Facility). Skip to the next section.

Standard Toilet(s) (Guest Services - Family Facility)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the rear of Guest Services.
  • The shared toilet(s) is/are approximately 30m (32yd 2ft) from the Guest Services entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the family facility.
  • The height of the baby change table once extended is 90cm (2ft 11in).
• Comments View
  • Within the facility the standard toilet is 47cm high and the children's toilet is 37cm high.

You are on Parent and Baby Room (Guest Services). Skip to the next section.

Parent and Baby Room (Guest Services)

• There is a parent and baby room for public use.
• The parent and baby room is located ahead and to the right as you enter Guest Services.
• The parent and baby room is approximately 25m from the Guest Services entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 90cm.
• The wash basin tap type is push.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

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• Comments View
  • Photographs 8, 9 and 10 show the adjacent feeding room.

You are on Children's Play Area. Skip to the next section.

Children's Play Area

• There are two children's play areas within Lakeside Village.
• The play area shown is adjacent to the next access point.
• The play area has various swings, climbing frames and toddlers rides.
• The other play area is adjacent to the M&S access point.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.