You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There are steps to access this area / service.
• The steps are located leading from the Ground to the Lower Ground floor.
• There is / are 15+ step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Connolly.
• There is a bus stop within 150m (164yds) of the venue.
• There is a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is a car park for public use within 200m (approx).
• The name of the car park is the Irish Life Mall.
• The car park is located on Northumberland Square.
• On street marked Blue Badge bays are not available.
• Clearly signed and / or standard marked parking bays are not available.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Store Street.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 142cm (4ft 8in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 126cm (4ft 2in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the road to the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 119cm (3ft 11in) wide.

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the road to the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Inside Access (Main Entrance). Skip to the next section.

Inside Access (Main Entrance)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Lighting levels are medium.
• Scooters are allowed in some parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Inside Access (Rear Entrance). Skip to the next section.

Inside Access (Rear Entrance)

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Lighting levels are medium.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Rear Entrance Inside). Skip to the next section.

Level Change (Rear Entrance Inside)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left of the stairs leading to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 94cm (3ft 1in).
• There are steps to access this area / service.
• The steps are located leading to the entrance landing.
• There is / are 2 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on the left going up.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 32m (35yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are medium.
• The desk does not have a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Opening Times (Ticket Office). Skip to the next section.

Opening Times (Ticket Office)

• Monday 06:00 - 23:00..
• Tuesday 06:00 - 23:00..
• Wednesday 06:00 - 23:00..
• Thursday 06:00 - 23:00..
• Friday 06:00 - 23:00..
• Saturday 06:00 - 23:00..
• Sunday 06:00 - 23:00..

You are on Reception (Information Desk). Skip to the next section.

Reception (Information Desk)

• The reception desk is 38m (42yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• The desk has a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Opening Times (Information Desk). Skip to the next section.

Opening Times (Information Desk)

• Monday 08:00 - 20:00..
• Tuesday 08:00 - 20:00..
• Wednesday 08:00 - 20:00..
• Thursday 08:00 - 20:00..
• Friday 08:00 - 20:00..
• Saturday 08:00 - 20:00..
• Sunday 08:00 - 20:00..

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 15+ steps between floors.
  • The lighting level is medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Other View
  • The services on the floors which are not accessible are the standard toilets and public lockers.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 24m (26yd) from the main entrance.
  • The accessible toilet is located to the left as you enter the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 157cm x 228cm (5ft 2in x 7ft 6in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 76cm (2ft 6in) high.
• Colour Contrast and Lighting View
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the external door and wall is poor.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • Lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the adapted toilet.
  • The height of the baby change table once extended is 91cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the Lower Ground floor.
  • The female and male toilets are 38m (42yd) from the main entrance.
  • Lighting levels are medium.

You are on Bus Station. Skip to the next section.

Bus Station

• There are 11 stands / bays.
• The station is staffed.
• There are generally 16 member(s) of staff on duty.
• The station is not staffed between 23.00-06.00.
• There is an office to obtain help (other than the ticket office).
• The office to obtain help (other than the ticket office) is located between stands 6 and 7.
• The help office is 38m (42yd) from the main entrance.
• There is a ticket office / travelcentre.
• The ticket office / travel centre is located to the left as you enter the main entrance.
• The ticket office / travel centre is 32m (35yd) from the main entrance.
• Announcements are visual.
• The bus companies operating within this station are Bus Eireann.
• There is a taxi rank at the station.
• The taxi rank is located to the left as you face the main entrance in Store Street.
• The taxi rank is 23m (25yd) from the main entrance.
• There is not a wheelchair for patrons to borrow.
• Shops and services within the station include Gerards Deli take out, Eason Newsagents, Gerards Deli eat in.
• All key concourse shops and services have level access.

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• Comments View
  • The photograph shows the access from the station to the buses.

You are on Bus Station Stand. Skip to the next section.

Bus Station Stand

• Stand / Bay number(s) 1-11.
• The stands which have level access are 1-11.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• Children are welcomed at the venue.