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Busaras

Store Street, Dublin, DUBLIN 1

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Access Guide

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Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located leading from the Ground to the Lower Ground floor.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Location

  • The venue is situated within the centre of the city.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Connolly.
  • There is a bus stop within 150m (164yds) of the venue.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is the Irish Life Mall.
    • The car park is located on Northumberland Square.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located on Store Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 126cm (4ft 2in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the road to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Rear Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 119cm (3ft 11in) wide.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the road to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Inside Access (Main Entrance)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are medium.
  • Scooters are allowed in some parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.

Inside Access (Rear Entrance)

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Rear Entrance Inside)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the stairs leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 94cm (3ft 1in).
  • There are steps to access this area / service.
  • The steps are located leading to the entrance landing.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Reception (Ticket Office)

  • The reception desk is 32m (35yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are medium.
  • The desk does not have a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Opening Times (Ticket Office)

  • Monday 06:00 - 23:00..
  • Tuesday 06:00 - 23:00..
  • Wednesday 06:00 - 23:00..
  • Thursday 06:00 - 23:00..
  • Friday 06:00 - 23:00..
  • Saturday 06:00 - 23:00..
  • Sunday 06:00 - 23:00..

Reception (Information Desk)

  • The reception desk is 38m (42yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • The desk has a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Opening Times (Information Desk)

  • Monday 08:00 - 20:00..
  • Tuesday 08:00 - 20:00..
  • Wednesday 08:00 - 20:00..
  • Thursday 08:00 - 20:00..
  • Friday 08:00 - 20:00..
  • Saturday 08:00 - 20:00..
  • Sunday 08:00 - 20:00..

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The services on the floors which are not accessible are the standard toilets and public lockers.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 24m (26yd) from the main entrance.
    • The accessible toilet is located to the left as you enter the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 157cm x 228cm (5ft 2in x 7ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 76cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 91cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Bus Station

  • There are 11 stands / bays.
  • The station is staffed.
  • There are generally 16 member(s) of staff on duty.
  • The station is not staffed between 23.00-06.00.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located between stands 6 and 7.
  • The help office is 38m (42yd) from the main entrance.
  • There is a ticket office / travelcentre.
  • The ticket office / travel centre is located to the left as you enter the main entrance.
  • The ticket office / travel centre is 32m (35yd) from the main entrance.
  • Announcements are visual.
  • The bus companies operating within this station are Bus Eireann.
  • There is a taxi rank at the station.
  • The taxi rank is located to the left as you face the main entrance in Store Street.
  • The taxi rank is 23m (25yd) from the main entrance.
  • There is not a wheelchair for patrons to borrow.
  • Shops and services within the station include Gerards Deli take out, Eason Newsagents, Gerards Deli eat in.
  • All key concourse shops and services have level access.
  • Comments View
    • The photograph shows the access from the station to the buses.

Bus Station Stand

  • Stand / Bay number(s) 1-11.
  • The stands which have level access are 1-11.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • Children are welcomed at the venue.