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Loch Lomond Shores - Jurassic Grill

Unit 8, Block F, Ben Lomond Way, Balloch, West Dunbartonshire, G83 8QL

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor, through to the left of the bar.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located on the first floor, through to the left of the bar.

Entrance

  • This entrance is located between Mountain Warehouse and Hawkshead.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors are permanently held open.
  • The width of the opening is 108cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Lift

  • The lift surveyed is located to the left as you enter.
  • The distance from entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • Ground and first floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 95cm (width) x 132cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs surveyed are located ahead from the entrance.
  • Ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels vary due to the size of the space.

Eating and Drinking

  • Location and Access View
    • Jurassic Grill is located on the first floor, to the left from the lift.
    • The most accessible route has a lift and manual doors.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There is a single manual door with a medium visual contrast.
    • The door opens towards you.
    • The width of the opening is 95cm.
  • Service View
    • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, wall-mounted and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the right as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the balcony.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: picnic tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Eating and Drinking (Jurassic Ice - Function Suite)

  • Location and Access View
    • The function suite, Jurassic Ice is located on the first floor, to the right from the lift.
    • The most accessible route has step-free level access, a lift and manual doors.
    • There is step-free level access via lift into this area.
    • There are double manual doors .
    • The doors open towards you.
    • The width of the opening is 174cm.
  • Service View
    • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, wall-mounted and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the rear left of the area.
    • There is step-free level access to the counter.
    • The height of the counter is 114cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 87cm.
    • The counter has mirrors, glazed screens and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the balcony seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables, picnic tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located through to the left of the bar.
    • The distance from lift is 20m.
    • The most accessible route to the toilet has slight ramps or slopes and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 70cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.