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Cameron House - Eating and Drinking

Loch Lomond, Alexandria, West Dunbartonshire, G83 8QZ

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Access Guide

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The Lobby Bar

  • Location and Access View
    • Situated next to reception and the main lobby, this cocktail bar and afternoon tea venue boasts views of Loch Lomond and The Trossachs.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: vegetarian, lactose free, vegan, dairy free, nut allergy and gluten free.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the rear of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: high stools, chairs with armrests, sofas, armchairs and stools.
    • Furniture available in this area includes: coffee tables and tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

LOMA by Graeme Cheevers

  • Location and Access View
    • LOMA offers an intimate and immersive fine dining experience. It is situated to the rear of the lobby bar on the first floor.
    • The most accessible route has doors permanently held open, manual doors and steps.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The doors are easy to open.
    • The width of the opening is 120cm.
    • There is a second set of doors into the restaurant that are permanently held open with an opening width of 117cm.
  • Service View
    • This area has colleagues who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: lactose free, vegan, gluten free, dairy free, vegetarian and nut allergy.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is space for an assistance dog to rest.
    • The flooring consists of deep pile carpet.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.

Great Scots Bar

  • Location and Access View
    • A themed bar where guests can sample Scotland’s world-famous whiskies. There are views of Loch Lomond and the surrounding mountains from the terrace.
    • The most accessible route has manual doors, step-free level access, doors permanently held open and a lift.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 150cm.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available.
    • Menus are displayed on the counter and handheld.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the centre of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, sofas, chairs with armrests, high stools and armchairs.
    • Furniture available in this area includes: coffee tables and tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There are 2 doors to access the outside terrace seating area. The single manual doors have an opening width of 90cm.
    • There is also stepped access onto the terrace area from the garden area below.

Cameron Grill

  • Location and Access View
    • Cameron Grill has refined styling and historic touches for a tasteful blend of traditional and modern comfort. This is the main breakfast restaurant and has a private dining area.
    • The most accessible route has a lift, doors permanently held open, step-free level access and manual doors.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 90cm.
  • Service View
    • This area has a buffet counter, numerous seating options and colleagues who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, nut allergy, vegan, lactose free, dairy free and vegetarian.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some chairs and tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is a separate, private dining area in this room. .

Platform Lift - The Tavern

  • The lift surveyed is located at the internal entrance to The Tavern.
  • This lift is a platform lift.
  • The most accessible route to the lift has a lift and step-free level access.
  • The Tavern and the Tavern toilet facilities are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 93cm.
  • The internal dimensions of the lift are 105cm (width) x 140cm (depth).
  • The internal lift control buttons have a low visual contrast and tactile markings.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • There are other lifts available at this location which vary in size.
  • There is a remote button to call the lift that should be placed on both the upper and lower levels.

The Tavern

  • Location and Access View
    • The Tavern is a casual bar and restaurant next to the leisure club. It opens for lunch and dinner, with children's options. There are evening events on selected evenings.
    • The most accessible route has a slight ramp or slope, a lift, manual doors and doors permanently held open.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The doors are easy to open.
    • The width of the opening is 162cm.
  • Service View
    • This area has colleagues who can provide assistance with ordering, numerous seating options and a bar where food and drink can be ordered.
    • Full table service is available.
    • Menus are displayed on the counter and handheld.
    • The following dietary requirements can be catered for: vegan, lactose free, dairy free, vegetarian, nut allergy and gluten free.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the centre of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the lower bar area and terrace.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: high stools, chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: high tables and tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is a double door to access the outside terrace seating area. One door is permanently held open and has an opening width of 85cm. There is alternative, step-free access to this area via the platform lift at the internal entrance.

La Vista - Restaurant, Lounge and Deli

  • Location and Access View
    • La Vista, also known as ‘the view’, offers Italian food amidst stylish décor with floor-to-ceiling windows, pendant lighting and statement booths. There is a private dining room for groups, al fresco restaurant and informal dining lounge with deli.
    • The most accessible route has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into this area.
    • Guests can request a transfer to this restaurant that lies near the Marina, away from the main hotel.
    • There are double manual doors with a low visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 150cm.
    • There is a second set of double doors at the entrance, with one door permanently held open and an opening width of 75cm.
  • Service View
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located in the deli lounge area.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.
    • There are large, bi-fold doors to access the outside terrace from both the restaurant, private dining area and the lounge. The single door has an opening width of 66cm with a maximum opening width of 200cm.

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