Access Guide
Introduction
- Services / facilities within the building include accommodation, bar/restaurant, fitness suite, spa, swimming pool, jacuzzis, sauna, steam room, meeting rooms.
- Related link Metro Brasserie & Bar.
- Https://www.accessable.co.uk/venues/metro-brasserie-bar
Location
- The venue is situated within the centre of the city.
- This venue is situated in Dundee.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dundee.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 550cm (13ft x 18ft).
- The nearest designated bay is 38m (41yd 21in) from the main entrance.
- The furthest designated bay is 47m (51yd 15in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does have to cross a road.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the building.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the back of the building.
- There is level access into the venue.
- The main doors open by revolving.
- The doors are single width.
- The doors are heavy.
- The door opening is 110cm (3ft) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The doors are heavy.
- The door opening is 106cm (3ft) wide.
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Comments
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- The second door is push pad operated and to the side of the revolving door.
Outside Access (Front Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open by revolving.
- The doors are single width.
- The door opening is 112cm (3ft) wide.
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Comments
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- The front revolving doors are automatic, although there is a fire exit door to the right into the restaurant available if required.
Level Change (Front Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The reception desk is 6m (6yd 22in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in public areas.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-M-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- The lift is located opposite the bar/restaurant.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-M-1-2-3-4-5.
- The lift is 19m (20yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft).
- The dimensions of the lift are 114cm x 140cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 151 rooms in total.
- There are 0 standard ground floor rooms.
- There are 143 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 8 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 16m (17yd 19in) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 217.
- The width of the door is 87cm.
- The height of the bed is 62cm.
- The measurement between the bed base and floor is 36cm (14in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 80cm (2ft).
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 205cm x 200cm (6ft x 6ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 140cm (4ft).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on the left.
- The toilet seat is 49cm (19in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 82cm (2ft).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 54cm (21in).
- The tap type is lever.
- There is a mixer tap.
- There is not a shower over the bath.
- The shower control type is lever.
- There are handrails available.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is lever.
- The shower seat is flip-down.
- The flip down or fixed seat height is 44cm (17in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is medium.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is medium.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 8.
- The number of accessible rooms with wheel in showers is 8.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 16m (17yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 32cm (1ft 1in).
- The distance between the floor and the highest table is 77cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the right of the building.
- The fitness suite is 28m (30yd 2ft) from the main entrance.
- There is not step free access to the fitness suite.
- Spa Ramp.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The doors are heavy.
- The opening is 160cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is available for induction.
- Staff are not trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Spa Ramp)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down at the spa entrance door.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- The width of the ramp/slope is 126cm (4ft 2in).
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Level Change (Jacuzzi)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up and into the jacuzzi.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
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Comments
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- There are an additional two deep steps down into the jacuzzi.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 29m (31yd 2ft) from the main entrance.
- The standard changing room is 24m (26yd 9in) from the reception desk.
- The standard changing room is 12m (13yd 4in) from the swimming pool.
- The standard changing rooms are located through to the right of the building near the spa.
- There is not level access to the standard changing rooms.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the changing rooms.
- The height of the baby change table once extended is 71cm (2ft 3in).
- Inside the venue, there is not level access to the baby change facility.
Standard Shower
- There are standard level access shower facilities available.
- The showers are located in the changing rooms.
- There is not level access to the services from the shower facilities.
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Comments
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- There is 1 clearly marked step with no handrails leading up to the showers.
Toilet with Adaptations (Changing Room)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 47m (51yd 1ft) from the main entrance.
- This accessible toilet is located to the rear of the changing area near the pool.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- There are separate male and female toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 188cm (4ft 11in x 6ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 42m (45yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the standard toilets to the left of the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- There are separate male and female toilets.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 136cm x 306cm (4ft 6in x 10ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet cubicle rooms.
- The height of the baby change table once extended is 88cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left of the restaurant.
- The female toilets are 37m (40yd 18in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
Standard Toilet(s) (Rear Toilets)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located through to the rear of the building opposite reeption.
- The female and male toilets are 13m (14yd 8in) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
Level Change (Rear Ramp)
- There is a ramp or slope to access this service.
- The ramp or slope is located beyond the door opposite reception, leading down.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 82cm (2ft).
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Comments
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- The door and ramp opposite reception lead to the rear toilets and the stairs.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.