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Broughty Castle and Museum

Castle Approach, Broughty Ferry, DD5 2TF

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a steep ramp at the most accessible entrance.
    • There is no main entrance for the building.
    • There is 1 other entrance.
    • There is stepped access at the other entrance.
    • The following areas have stepped access: the castle museum and some of the internal grounds.
    • The following areas have step-free access via slopes or ramps: the internal grounds.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
    • The ground, first, second, third and fourth floors can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a portable hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Castle Approach.
    • The Blue Badge bays are clearly marked and signposted.

Access Points and Turnstiles (Courtyard Entrance)

  • Access Point View
    • This access point is located at the front of the venue.
    • The approach to the access point has uneven surfaces.
    • The access point is clearly signed.
    • There is step-free access via ramp.
    • The ramp has a steep gradient.
    • There are not any level resting areas along the ramp.
    • The ramp is over 150cm wide.
    • There are no handrails for the ramp.
    • There is an open gap at this access point.
    • The width of the opening is more than 200cm.

Main Entrance

  • This entrance is located at the rear side of the castle.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 5 steps.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 118cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.

Stairs

  • The stairs are located to the left as you enter the castle.
  • The ground, first, second, third and fourth floors can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Reception (First Floor)

  • Location View
    • The reception is located on the first floor, ahead from the stairs.
    • The distance from the stairs is 5m.
  • Route View
    • The most accessible route to the reception has stepped access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 90cm.
    • There is not a lowered section at the desk.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: benches.
    • Seating is fixed.
    • Furniture available in this area includes: tables.
    • The tables are fixed.

Getting Around

  • Access View
    • There is not step-free access between floors.
    • There is not step-free level access throughout.
    • The following areas have stepped access: most seating areas and the museum.
  • Circulation View
    • There is a manual door along one of the circulation routes.
    • Access throughout may include narrow walkways and narrow openings.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests, armchairs and benches.
    • Lighting levels vary due to the use of large glazed walls.

Exhibition Space (Museum)

  • The area is indoors.
  • There is not step-free level access throughout.
  • The following areas have stepped access: all floors.
  • Some flooring is patterned.
  • The walls and floor colour contrast varies between low and high.
  • There may be background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
  • Display formats include: pictorial, information boards and televisions/screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Seating available in this area includes: chairs without armrests, armchairs and benches.
  • Furniture available in this area includes: tables and booths.
  • The tour is self-guided.
  • There is not step-free level access throughout the tour.
  • The following areas have stepped access: all floors.
  • The tour also has narrow walkways and narrow openings.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.

Outdoor Spaces (Internal Castle Grounds)

  • About View
    • The following is available in this area: grounds.
  • Getting Around View
    • There are surfaced footpaths in limited areas.
    • Surfaced footpaths consist of: concrete and block paving.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There is overhead / area signage in this area.
    • There are not any seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have stepped access: the upper areas and batteries.
    • The following areas have step-free access via slopes: the steep grass slopes beside the steps.

Outdoor Spaces (External Castle Grounds)

  • About View
    • The following is available in this area: grounds and a beach.
    • Additional facilities in this area include: a historic harbour.
  • Getting Around View
    • There are surfaced footpaths in some areas.
    • Surfaced footpaths consist of: tarmac.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: grass and sand.
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • Some paths/trails have sections with: uneven surfaces.
    • There is no signage in this area.
    • There are not any seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have step-free access via slopes: the grass areas and the beach.

Standard Toilet Facilities

  • The female and male standard toilet facilities were surveyed.
  • The toilet is located on the second floor.
  • The distance from the stairs is 5m.
  • The most accessible route to the toilet has stepped access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a medium colour contrast.
  • The width of the opening is 78cm.
  • Internally the door has a medium colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has lever taps.
  • Hand drying facilities include: a hand dryer.
  • Lighting levels were even at the time of the survey.