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Camperdown Wildlife Centre

Camperdown Country Park, Coupar Angus Road , DD2 4TF

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is 1 other entrance.
    • There is step-free access via slope at the other entrance.
    • The following areas have step-free access via slopes: paths throughout the wildlife area and the summer house.
    • There are no doors along circulation routes.
    • Access throughout may include uneven surfaces.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located within the learning room and within the staff office.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: equality and diversity training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located to the right as you enter the visitor centre and within the toilet block to the right as you enter the wildlife area.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located to the right as you enter the visitor centre and within the toilet block to the right as you enter the wildlife area.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet block, to the right as you enter the wildlife area.

Parking

  • Car Park View
    • The car park is located across from the wildlife centre building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 480cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 100cm.
    • The nearest designated bay is 70m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight slopes.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 200cm (width) x 490cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a membership/loyalty card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Reception

  • Location View
    • The reception is located ahead as you enter.
    • The distance from the main entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 86cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 79cm.
    • The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Getting Around (Visitor Centre)

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors to open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Café)

  • Location and Access View
    • The café is located within the visitor centre, to the left as you enter the main entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is 115cm.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located in the centre of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 79cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 95cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: wall-mounted and handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy and vegetarian.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is step-free level access via automatic double doors to the outdoor seating area.

Room (Learning Room)

  • The room is located to the right as you enter, opposite reception.
  • The distance from the main entrance is 10m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 89cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a wash basin.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located round to the right as you enter, opposite reception.
    • The distance from the main entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 234cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 90cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 87cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 125cm from the floor.
    • The height of the baby change facility when in use is 97cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Entrance (Wildlife Area)

  • This entrance is located at the rear of the visitor centre, beyond reception.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens away from you.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free access via a slope as you enter.
  • The slope has a slight gradient.
  • There are similar doors leading back into the visitor centre.

Outdoor Spaces (Wildlife Enclosures)

  • About View
    • The following is available in this area: parkland, gardens and walkways.
    • Additional facilities in this area include: wildlife enclosures, viewing areas, activity room and toilet block.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac and block paving.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • Some footpaths have sections with potential obstacles such as: uneven surfaces.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: grass, gravel and compact earth.
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • Some paths/trails have sections with: narrow sections and overgrown vegetation.
    • There is wayfinding signage in this area.
    • There are some seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have step-free access via slopes: the paths throughout.
    • Dogs are not permitted within the wildlife areas. Staff can assist visitors who use assistance dogs.

Room (Wildlife Area - Summer House)

  • The room is located towards the rear right of the outdoor space.
  • The distance from the wildlife area entrance is 150m.
  • The most accessible route to the room has slight slopes.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is pictorial and written text signage on or near the door.
  • There is step-free access via a ramp into the room.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 61cm.
  • The doors have a low colour contrast.
  • There is step-free level access throughout.
  • There is space for an assistance dog to rest.
  • The walls and floor have a low colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Toilet Block - Female - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located within the toilet block, to the right as you enter the wildlife area.
    • The distance from the wildlife area entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The width of the opening is 85cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 136cm (width) x 150cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 71cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 142cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Toilet Block)

  • The room is located to the right as you enter the toilet block.
  • The distance from the wildlife area entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is Braille, tactile and pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium colour contrast.
  • Internally the door has a medium colour contrast.
  • The height of the baby change facility when in use is 99cm.
  • There is also a wash basin, a paper towel dispenser, a mirror and a shelf in the room.
  • The wash basin has push taps.
  • The room has a nappy/incontinence items bin.
  • Seating available in this room includes: chairs without armrests.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.