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Change Centre Dundee

South Road, Dundee, DD2 4SR

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Access Guide

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Overview

  • About View
    • Services available in the venue include: indoor and outdoor astroturf pitches, a sports hall, a toddler soft play with party area, a sensory room, and sports spectator area.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is a steep slope to access the first floor spectator area entrance. There is a step to access an additional entrance to the sensory room.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the first floor using the external entrances.
    • The following areas have stepped access: a raised area in the toddler play area.
    • Access throughout may include manual doors and narrow walkways.
    • The ground floor and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • Additional equipment which can be borrowed or hired includes: wheelchair friendly cycles, side by side tandems, and handcycles, for the sports hall.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the sensory room, to the right beyond reception.
    • British Sign Language interpreters can be provided on request.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: equality training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left as you enter, opposite reception.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located to the left as you enter.
    • The shared step-free toilet facilities are located off the sensory room.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located to the left as you enter.
    • Parent and baby changing facilities are located within the female toilet and the family room.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the standard changing rooms.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located opposite the main gate.
    • The name of the car park is South Road Public Car Park.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Main Entrance)

  • This entrance is located on the right side of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (First Floor Spectator Area Entrance)

  • This entrance is located on the left side of the building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • These doors must be opened from inside, using push bars.
  • There is step-free level access as you enter.

Entrance (Sensory Room Entrance)

  • This entrance is located at the rear of the building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 10cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the opening.

Reception

  • The reception is located to the right as you enter.
  • The distance from the main entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 114cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 78cm.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 124cm to 140cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps or slopes: the first floor, via the ramp at the separate external entrance.
  • Access throughout may include manual doors and narrow walkways.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter.
    • The distance from the main entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 60cm (from the side of the toilet pan).
    • There is a pull chain flush on the right transfer side.
    • There are horizontal grab rails on both sides of the toilet.
    • The horizontal grab rails have a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 54cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 92cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Area

  • Changing Area View
    • The shared changing area was surveyed.
    • The changing area is located to the left as you enter.
    • The distance from the main entrance is 15m.
    • The most accessible route to the changing area has step-free level access.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 77cm.
    • Internally the door has a medium visual contrast.
    • Facilities in this area include: showers and a changing bench.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is no shower seat.

Area (Toddler Sense - Ground Floor)

  • Toddler Sense is located to the rear of the ground floor.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door opens towards you.
  • The width of the opening is 70cm.
  • Facilities available in this area include: a party room and a multi-sensory soft play area.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: a raised play area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Changing Area (Toddler Sense)

  • Changing Area View
    • The shared changing area was surveyed.
    • The changing area is located off the rear corridor.
    • The distance from the main entrance is 20m.
    • The most accessible route to the changing area has step-free level access and manual doors.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 75cm.
    • Internally the door has a medium visual contrast.
    • Facilities in this area include: showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is a shower seat.

Stairs

  • The stairs surveyed are located to the right as you enter, beyond reception.
  • Ground and first floors can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Outdoor Spaces (Sports Pitches)

  • Outdoor areas consist of artificial grass.
  • There are footpaths in some areas.
  • The majority of the paths are not wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: the pitches.
  • There are some seats situated along the paths for people to rest.