Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Shore Terrace Car Park.
- View information on Dundee City Council (opens new tab) .
- The nearest step-free train station is Dundee.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness training.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Bank Street, or Shore Terrace.
- The name of the car park is Overgate Shopping Centre Car Park, or Shore Terrace Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front left of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 95cm.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
Getting Around
- There is step-free level access throughout all areas.
- Some flooring is patterned.
- There is no (or very little) background noise.
- Seating available in the walkways includes: armchairs.
- Lighting levels vary due to the use of large glazed walls.
Counter
- The counter is located to the right as you enter the building.
- The distance from the entrance is 5m.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- The counter has glazed screens and patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.