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Dundee Crematorium

Macalpine Road, Dundee, DD2 8SD

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is an exit to the Chapel with a slight slope which can be used as an entrance upon request.
      The waiting room and toilet area has double doors with a shallow step in the doorway.
      The office has a single door which is accessed via ramp or steps.
      There is a stepped entrance to the Book of Remembrance, which can be bypassed using the office entrance.
    • There is step-free level access throughout.
    • The following areas have stepped access: the sanctuary and altar in the Chapel, the waiting room, and the toilets.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: equality training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left as you enter the waiting room.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located off the waiting room.

Parking

  • Car Park View
    • The car park is located round to the right from the entrance gate.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 310cm (width) x 470cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 50m from Chapel entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located through to the rear of the building.
    • Drop-offs can be made prior to the funeral cortege arriving.

Outdoor Spaces

  • The following is available in this area: gardens of remembrance.
  • Outdoor areas consist of grass, block paving, loose stones and paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: the garden of remembrance.
  • There are some seats situated along the paths for people to rest.

Entrance (Office and Book of Remembrance)

  • This entrance is located at the front of the small building to the left of the entrance gates.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • The ramp bypasses the steps.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Office)

  • The reception is located to the left as you enter the office entrance.
  • The distance from the office entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is not a lowered section at the desk.
  • The reception has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Area (Chapel)

  • The chapel is located to the rear of the gardens of remembrance.
  • There is written text signage on or near the door.
  • There is step-free access via ramp into this area.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 174cm.
  • There is a second set of manual doors which open towards you and are 188cm wide.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the sanctuary and altar.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

Exit (Chapel)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors are permanently held open.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 113cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free access via ramp as you exit.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The slope bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.

Seating Area (Waiting Room)

  • Location and Access View
    • The waiting room is located to the rear of the gardens of remembrance.
    • There is stepped access into this area.
    • There is 1 step with no handrails.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the highest step is 4cm.
    • There are double manual doors with a low visual contrast.
    • One of the doors was locked at the time of the survey.
    • The doors open away from you.
    • The width of the opening is 85cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Waiting Room - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter the waiting room.
    • The distance from waiting room entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 196cm (width) x 176cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 60cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 63cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.