You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The nearest car park is located off Palais Court.
  • View information on South Tay Street Car Park (opens new tab).
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Dundee.
  • This station has step-free access.
  • The nearest bus station is Seagate.
  • This bus station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a slight slope at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • The following areas have stepped access: upper and lower tiered seating.
  • The following areas have step-free access via slopes or ramps: the Box Office, the studio, and all lifts.
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • You can borrow or hire the following equipment: a manual wheelchair, walking aids, a panic alarm and a shower chair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located within the therapy room on the mezzanine level.
  • There is a British Sign Language interpreter on duty.
  • The alternative formats documents can be provided in include: Braille, large print, Makaton (on request), different languages (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: equality and diversity training, disability awareness, sight guide training, autism/ADHD awareness training and mental health first aid training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located to the left as you enter and to the left from the lift on the first floor.
  • All toilets with adaptations have a left hand transfer space.
  • Ambulant toilet facilities are located within the female standard toilets, to the left as you enter.
  • Female and male step-free standard toilet facilities are located to the left as you enter.
  • Shared step-free standard toilet facilities are located on the first floor, to the left from the lift.
• Changing Facilities View
  • The toilet with adaptations on the mezzanine level offers a partial Changing Places facility with a changing bench and overhead hoist.
• Washroom and Shower Facilities View
  • Shower facilities with adaptations are located in the backstage area, through to the right from the lift on the mezzanine level.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located on South Tay Street.
  • The Blue Badge bays are clearly marked and signposted.
  • There is a public car park located off Palais Court.
  • The name of the car park is South Tay Street Car Park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There is a single automatic door.
• The door opens by sliding.
• The width of the opening is 110cm.
• The door has a low colour contrast.
• There is step-free access via a slope as you enter.
• The slope has a slight gradient.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

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• Location View
  • The reception is located to the right as you enter.
  • The distance from the entrance is 10m.
• Route View
  • The most accessible route to the reception has a slight ramp.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 79cm.
  • The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a fixed hearing assistance system which is not clearly signed.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is not step-free level access throughout.
  • The following areas have step-free access via ramps: the Box Office, the studio and all lifts.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include narrow walkways.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and armchairs.
  • Lighting levels vary due to there being different types of lights in the space.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right as you enter, opposite the Box Office.
• The distance from the entrance is 15m.
• The most accessible route to the lift has a slight ramp.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground floor and the mezzanine level can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 108cm (width) x 132cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels vary due to the use of large glazed walls.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the right as you enter, opposite the Box Office.
• The ground floor and the mezzanine level can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Theatre (Mezzanine Level). Skip to the next section.

Theatre (Mezzanine Level)

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are available.
  • Signed performances are available.
  • Audio described performances are available.
  • Autism friendly/relaxed performances are available.
  • Sensory friendly performances are available.
  • There is an infrared assisted hearing system.
  • View information on access performances and provisions (opens new tab) .
• Auditorium View
  • The most accessible route to the auditorium has a lift.
  • There is a manual door along the most accessible route.
  • The most accessible route to a row of seating has step-free level access.
  • The following areas have stepped access: the upper and lower rows of seating.
  • The designated seating area is located to the left and right of the auditorium as you enter.
  • Seating available in the auditorium includes: flip-down seats without armrests and chairs without armrests.

You are on Eating and Drinking (Rep Restaurant). Skip to the next section.

Eating and Drinking (Rep Restaurant)

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• Location and Access View
  • The restaurant is located ahead as you enter the venue.
  • The most accessible route has a slight slope.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens both ways.
  • The width of the opening is 90cm.
  • The door has a low colour contrast.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located to the left as you enter the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 112cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available.
  • Menu types include: handheld, large print and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system is located on the counter.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • Some flooring is patterned.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

You are on Eating and Drinking (Café Bar - Mezzanine Level). Skip to the next section.

Eating and Drinking (Café Bar - Mezzanine Level)

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• Location and Access View
  • The café bar is located on the first floor, to the left from the lift.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a bar where food and drink can be ordered.
  • The bar was surveyed.
  • The bar is located to the left as you enter the café bar area.
  • There is step-free level access to the bar.
  • The height of the bar is 111cm.
  • There is a lowered section at the bar.
  • The height of the lowered section is 73cm.
  • The bar has screens, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 115cm.
  • The payment machine is moveable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menu types include: menu boards, handheld, large print and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system is located to the right of the counter.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • Seating available in this area includes: chairs without armrests, armchairs and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

You are on Room (Studio 3 - Backstage). Skip to the next section.

Room (Studio 3 - Backstage)

• The room is located through to the rear right of the building.
• The distance from the entrance is 60m.
• The most accessible route to the room has a slight slope.
• There is a manual door along the most accessible route.
• This route has narrow walkways.
• There is tactile and pictorial signage on or near the door.
• There is step-free level access via lift into the room.
• The lift bypasses steps.
• There are 8 steps into the room.
• There are handrails on both sides, which are within reach.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single automatic door, which is push pad activated.
• The height of the push pad is 90cm.
• The door opens towards you.
• The width of the opening is 78cm.
• The door has a medium colour contrast.
• There is a push pad or push button to exit at a height of 90cm.
• There is step-free level access throughout, this may include the use of a lift.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There may be background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.
• The second door, located further along the corridor provides lift access.

You are on Lift (Studio 3 - Backstage). Skip to the next section.

Lift (Studio 3 - Backstage)

• The lift surveyed is located ahead as you enter the studio.
• The distance from the studio entrance is 2m.
• The most accessible route to the lift has a slight slope.
• There is a manual door along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • The ground and studio (lower) floors can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 400kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 102cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

You are on Goods Lift - Backstage. Skip to the next section.

Goods Lift - Backstage

• The lift surveyed is located to the rear right of the building.
• The distance from the entrance is 70m.
• The most accessible route to the lift has a slight slope.
• There is a manual door along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • The floors between ground and fifth floors can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities and a visual floor indicator.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left as you enter.
  • The distance from the entrance is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The width of the opening is 90cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is a grab rail on the internal door, with a low colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 182cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 77cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder cannot be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 84cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a medium colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 83cm from the floor.
  • There are paper towels for drying hands.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 100cm and 151cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

You are on Toilet with Adaptations (Mezzanine Level - Changing Places - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Mezzanine Level - Changing Places - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the mezzanine level, to the left from the lift and through the café bar.
  • The distance from the lift is 30m.
• Route View
  • The most accessible route to the toilet has a slight ramp.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens both ways and has a medium colour contrast.
  • The width of the opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 185cm (width) x 415cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 118cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 123cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 81cm from the floor.
  • There are paper towels for drying hands.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 105cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 108cm and 144cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Although manoeuvring space is restricted by the size/shape of the room, this facility functions as a partial Changing Places toilet.
  • There is a wall mounted, height adjustable, 180cm long changing bench.
  • There is a 60cm high flip down/tip up chair available.
  • A powered overhead hoist is available, covering all of the facility.
  • There is a further wash basin which is height adjustable.
  • A privacy screen is available.
  • A wide tear-off paper towel dispenser is available.
  • A wheel-in shower can be made available within the backstage area.

You are on Shower with Adaptations (Backstage - Mezzanine Level). Skip to the next section.

Shower with Adaptations (Backstage - Mezzanine Level)

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• Access View
  • The shower surveyed is located in the backstage area on the mezzanine level, through to the right from the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the shower has slight ramps.
  • There is a manual door along the most accessible route.
  • There is step-free access via a slope into the facility.
  • The slope has a slight gradient.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low colour contrast.
  • The width of the opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 41cm from the floor.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 128cm and 176cm from the floor.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.