Access Guide
Accommodation Overview
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About
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- Forbes of Kingennie Country Retreat is located in a peaceful setting, 6 miles from Dundee and offers 21 self-catering units including luxury lodges and an accessible pod.
- There is a ceiling hoist in Solas Retreat accessible pod, which gives access to the bedroom, bathroom and living area. There is also a spa lift for the hot tub.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Broughty Ferry.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: The main entrance door and access to the Buddon Burn Suite.
- The following areas have stepped access: The Inglesmaldie Events Suite on the first floor, which is also accessible by a stair lift.
- Access throughout may include uneven surfaces.
- The ground floor and first floor can be accessed via a stair lift.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: shower chairs.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability Awareness and Equality Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located off the Scullery Restaurant.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located off the Scullery Restaurant.
- Female and male step-free standard toilet facilities are located on the first floor, next to the Inglesmaldie Suite.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 285cm (width) x 490cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 20m from the entrance to the main building.
- The most accessible route from the Blue Badge parking has a slight ramp.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 480cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made via an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance to the Reception/Wee Larder Shop
- This entrance is located across from the Blue Badge bays in the car park.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
Reception/Wee Larder Shop
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Location
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- The reception is located to the left hand side, from the entrance.
- The distance from the entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 109cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is a portable payment machine at the checkout.
Scullery Restaurant
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Location and Access
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- The Scullery Restaurant is located to the far left hand side, from reception.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menus types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Outdoor Seating Area - Scullery Restaurant
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Location and Access
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- The outdoor seating area is located outside the Scullery Restaurant.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is one step to this area.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 3cm.
- There are double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 75cm.
- The doors have a medium colour contrast.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located off the Scullery Restaurant.
- The distance from the reception is 25m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens by sliding and has a high colour contrast.
- The width of the opening is 77cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 171cm (width) x 168cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 64cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 134cm from the floor.
- The height of the baby change facility when in use is 96cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Cairn O' Mount Bar
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Location and Access
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- The Cairn O' Mount Bar is located to the right hand side, from reception.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is 140cm.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located to the right hand side, as you enter.
- There is step-free level access to the bar.
- The height of the bar is 112cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Buddon Burn Suite
- The room is located at the rear of the Scullery Restaurant.
- The distance from the reception area is 25m.
- The most accessible route to the room has a slight ramp.
- There are manual doors along the most accessible route.
- This route has uneven surfaces.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Stairs and Stair Lift to the First Floor
- The stairs are located off the reception area.
- The ground floor and first floor can be accessed by these stairs.
- There is a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a stair lift at these stairs.
Inglesmaldie Suite - First Floor
- The room is located on the first floor.
- The distance from the top of the stairs/stairlift is 5m.
- The most accessible route to the room has a stair lift.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Announcements are audible.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Solas Retreat Accessible Escape Pod - Parking
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Car Park
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- The car park is located in front of the pod.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
Solas Retreat - Entrance
- This entrance is located at the front of pod.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key lock at a height of 93cm.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- The door handle is above the key lock, at a height of 102cm.
Solas Retreat - Kitchen and Lounge
- The kitchen is located through the first door on the left, as you enter the pod.
- There is step-free level access into the kitchen.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- The work surface is 80cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 80cm from the floor.
- A lowered hob is not available.
- The sink is 80cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Seating available in the kitchen includes: sofas and riser recliner chairs.
- Furniture available in the kitchen includes: coffee tables.
- Facilities within the kitchen include a fridge, a microwave, a kettle, a toaster, a two handled cup and easy grip cutlery.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- The coffee table is height adjustable (49 - 63cm).
- There is a pull-down double bed in this room.
- The ceiling track hoist also reaches this area.
Solas Retreat - Bedroom with Adaptations
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Bedroom Access
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- The bedroom surveyed is located to the right hand side, as you enter the pod.
- The distance from the entrance door is 2m.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 87cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 59cm from the floor.
- The bed is height adjustable.
- The space under the bed is 8cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed.
- Some flooring is shiny and patterned.
- The bedroom has a ceiling tracking hoist.
- The hoist accesses the bed, the toilet and the shower.
- The following is also available in this bedroom: bedside plug sockets and TV with subtitles.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
Solas Retreat - Bathroom with Adaptations
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Location and Access
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- The bathroom surveyed is located straight ahead, as you enter the pod.
- The distance from entrance is 2m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the bathroom are 220cm (width) x 186cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 150cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a twist/turn tap.
- There are no vertical grab rails at the wash basin.
- There is not a soap dispenser.
- There is a hand towel for drying hands.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 45cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- The ceiling track hoist also reaches the bathroom.
Solas Retreat - Outdoor Seating Area
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Location and Access
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- Access to the outdoor seating area and patio is via the doors in the lounge/kitchen.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
- There are double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There may be background noise in this area.
- There is a hot tub and spa lift.
