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Forbes of Kingennie Country Resort

Forbes of Kingennie Drive, Dundee, DD5 3RD

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Access Guide

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Accommodation Overview

  • About View
    • Forbes of Kingennie Country Retreat is located in a peaceful setting, 6 miles from Dundee and offers 21 self-catering units including luxury lodges and an accessible pod.
    • There is a ceiling hoist in Solas Retreat accessible pod, which gives access to the bedroom, bathroom and living area. There is also a spa lift for the hot tub.
    • Dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: The main entrance door and access to the Buddon Burn Suite.
    • The following areas have stepped access: The Inglesmaldie Events Suite on the first floor, which is also accessible by a stair lift.
    • Access throughout may include uneven surfaces.
    • The ground floor and first floor can be accessed via a stair lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: shower chairs.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability Awareness and Equality Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located off the Scullery Restaurant.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located off the Scullery Restaurant.
    • Female and male step-free standard toilet facilities are located on the first floor, next to the Inglesmaldie Suite.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 285cm (width) x 490cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 20m from the entrance to the main building.
    • The most accessible route from the Blue Badge parking has a slight ramp.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 480cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance to the Reception/Wee Larder Shop

  • This entrance is located across from the Blue Badge bays in the car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Reception/Wee Larder Shop

  • Location View
    • The reception is located to the left hand side, from the entrance.
    • The distance from the entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 109cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is a portable payment machine at the checkout.

Scullery Restaurant

  • Location and Access View
    • The Scullery Restaurant is located to the far left hand side, from reception.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.

Outdoor Seating Area - Scullery Restaurant

  • Location and Access View
    • The outdoor seating area is located outside the Scullery Restaurant.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is one step to this area.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 3cm.
    • There are double manual doors.
    • The doors open away from you.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 75cm.
    • The doors have a medium colour contrast.
  • Seating Area View
    • The seating area is partially covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located off the Scullery Restaurant.
    • The distance from the reception is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding and has a high colour contrast.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 171cm (width) x 168cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 64cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 134cm from the floor.
    • The height of the baby change facility when in use is 96cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Cairn O' Mount Bar

  • Location and Access View
    • The Cairn O' Mount Bar is located to the right hand side, from reception.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is 140cm.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located to the right hand side, as you enter.
    • There is step-free level access to the bar.
    • The height of the bar is 112cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Buddon Burn Suite

  • The room is located at the rear of the Scullery Restaurant.
  • The distance from the reception area is 25m.
  • The most accessible route to the room has a slight ramp.
  • There are manual doors along the most accessible route.
  • This route has uneven surfaces.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Stairs and Stair Lift to the First Floor

  • The stairs are located off the reception area.
  • The ground floor and first floor can be accessed by these stairs.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a stair lift at these stairs.

Inglesmaldie Suite - First Floor

  • The room is located on the first floor.
  • The distance from the top of the stairs/stairlift is 5m.
  • The most accessible route to the room has a stair lift.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are audible.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Solas Retreat Accessible Escape Pod - Parking

  • Car Park View
    • The car park is located in front of the pod.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.

Solas Retreat - Entrance

  • This entrance is located at the front of pod.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key lock at a height of 93cm.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 93cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • The door handle is above the key lock, at a height of 102cm.

Solas Retreat - Kitchen and Lounge

  • The kitchen is located through the first door on the left, as you enter the pod.
  • There is step-free level access into the kitchen.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is patterned.
  • The walls and floor colour contrast varies between low and high.
  • The work surface is 80cm from the floor.
  • A lowered work surface is not available.
  • Under counter cupboards are available.
  • The hob is 80cm from the floor.
  • A lowered hob is not available.
  • The sink is 80cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Seating available in the kitchen includes: sofas and riser recliner chairs.
  • Furniture available in the kitchen includes: coffee tables.
  • Facilities within the kitchen include a fridge, a microwave, a kettle, a toaster, a two handled cup and easy grip cutlery.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • The coffee table is height adjustable (49 - 63cm).
  • There is a pull-down double bed in this room.
  • The ceiling track hoist also reaches this area.

Solas Retreat - Bedroom with Adaptations

  • Bedroom Access View
    • The bedroom surveyed is located to the right hand side, as you enter the pod.
    • The distance from the entrance door is 2m.
    • The most accessible route to the bedroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is no signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The width of the opening is 87cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 59cm from the floor.
    • The bed is height adjustable.
    • The space under the bed is 8cm from the floor.
    • There is not room for a wheelchair user to manoeuvre next to the bed.
    • Some flooring is shiny and patterned.
    • The bedroom has a ceiling tracking hoist.
    • The hoist accesses the bed, the toilet and the shower.
    • The following is also available in this bedroom: bedside plug sockets and TV with subtitles.
    • There is no emergency alarm.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.

Solas Retreat - Bathroom with Adaptations

  • Location and Access View
    • The bathroom surveyed is located straight ahead, as you enter the pod.
    • The distance from entrance is 2m.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 220cm (width) x 186cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 150cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a twist/turn tap.
    • There are no vertical grab rails at the wash basin.
    • There is not a soap dispenser.
    • There is a hand towel for drying hands.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The ceiling track hoist also reaches the bathroom.

Solas Retreat - Outdoor Seating Area

  • Location and Access View
    • Access to the outdoor seating area and patio is via the doors in the lounge/kitchen.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There are double manual doors.
    • The doors open away from you.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 80cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There may be background noise in this area.
    • There is a hot tub and spa lift.