Access Guide
Introduction
- Services / facilities within the building include Beefeater Dundee Centre.
- Beefeater Dundee Centre link (new tab) - click here.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dundee.
Opening Times
- Reception is staffed 24 hours per day.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Parking is at a rate of £3.00 per night for non-Blue Badge holders.
- The car park is located in front of the hotel.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 480cm x 490cm (15ft 9in x 16ft 1in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 154cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located to the rear of the reception, shared with the restaurant next door.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 169cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Room
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General Information
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- The Tourist Board rating is 3*.
- There are 148 rooms in total.
- There are 24 standard ground floor rooms.
- There are 116 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 8 room(s) which has / have accessible ensuite facilities.
- There is / are 2 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 8m (8yd 2ft) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 22.
- The width of the door is 87cm.
- The height of the bed is 50cm.
- The measurement between the bed base and floor is 5cm (2in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is a push button style alarm.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 80cm (2ft 7in).
- The door opens by sliding.
- The door weight is heavy.
- The door does not have a lock.
- The dimensions of the accessible ensuite are 268cm x 218cm (8ft 10in x 7ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 165cm (5ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 76cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip-down or fixed seat height is 50cm (1ft 8in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is high.
- Lighting levels are bright.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is high.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is high.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are available from reception.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 4.
- The number of accessible rooms with wheel in showers is 4.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Some of these rooms are accessed by platform lift.
- Adjoining rooms are available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.
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Comments
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- Photographs 1 to 8 show an accessible en-suite room.
- Photographs 9 to 14 show a standard en-suite room.
- Room numbers 21 and 137 have stepped access only.
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Comments
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- Photographs 1 to 8 show an accessible en-suite room.
- Photographs 9 to 14 show a standard en-suite room.
- Room numbers 21 and 137 have stepped access only.
Other Floors (Main Stairs)
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Steps
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- The floors which are accessible by stairs are 0, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located in the reception area, to the left as you enter via the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, 0R, 1, 1R, 2, 2R, 3, 3R.
- Wall mounted information boards are provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby from the first floor upwards.
- The lift is approximately 3m (3yd 10in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 130cm x 140cm (4ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Other Floors (West Stairs)
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Steps
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- The floors which are accessible by stairs are 0, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift (West Lift)
- There is a lift for public use.
- The lift is located at the west end of the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, 0R, 1, 1R, 2, 3.
- Wall mounted information boards are provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby from the first floor upwards.
- The lift is approximately 58m (63yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 130cm x 140cm (4ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Corridor to Level 0R - Rooms 22-33)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the main corridor by the west lift.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
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- There is a similar level change at level 1 to access rooms 138-151.
- There is a similar level change at the ground floor to room 21 and at the first floor to room 137. There is no lift access to these rooms.
Level Change (Corridor Level 1 - Between Rooms 117-151 and 101-116)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at first level in the main corridor.
- There is/are 7 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Accessible Toilet (Hotel Reception)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter via the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 172cm x 245cm (5ft 8in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilets are located in the Beefeater Restaurant.
- These toilets have stepped access.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.