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Whitfield Community Library

The Crescent, 71 Lothian Crescent, Whitfield, Dundee, DD4 0HU

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Access Guide

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Introduction

Opening Hours

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Broughty Ferry.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the rear of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located to the right of the main entrance at the rear.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.
  • Comments View
    • The road through the car park is mainly for parking, but is also used by local buses.

Outside Access (Main Entrance)

  • This information is for the entrance located at the rear of the building from the car park.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 87cm (2ft 10in).
  • Comments View
    • There are also revolving automatic doors to the left which are 140cm wide.

Outside Access (The Crescent Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 87cm (2ft 10in).

Library Internal Entrance

  • This information is for the entrance located to the front of the building.
  • There is level access to the entrance.
  • There are no doors at this entrance.
  • The width of the opening is 270cm (8ft 10in).

Reception

  • The desk/counter is 5m (5yd 1ft) from the library entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 31/10/2023.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service(s).
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and height adjustable chair is / are available.

Accessible Toilet

  • The nearest accessible toilet and baby changing facility is located within the main building, opposite the library entrance.
  • Please refer to the separate guide for full details.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.
  • Comments View
    • Deliveries can be made through the At Home Library Service.
    • This service is operated out of Dundee Central Library, delivering library services to peoples homes.
    • The service is available to Dundee City Council residents either in their own home, sheltered housing or care home. It is for those who have difficulty getting out independently, for those convalescing from an operation or those who would simply benefit from getting library resources delivered to their door.
    • Library resources include ordinary or large print books, talking books, educational DVD's and music CD's.
    • Library staff visit initially to discuss interests and needs and to arrange first delivery. There are 8 delivery days over each 3 week period, all during daytime hours.
    • For more information, please contact the service on 01382 431 537 or e-mail [email protected].