Access Guide
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Dundee.
- The nearest mainline station is Dundee.
COVID-19 Information
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Discovery Car Park (Abercraig).
- The car park is located on Discovery Quay to the side of the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are 3 Blue Badge bays within the public car park at the Beafeater end of the car park.
- The car park is Pay and Display but is free for Blue Badge holders in any bays as it is run by Dundee City Council.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 98cm (3ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 99cm (3ft 3in) wide.
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Comments
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- The automatic doors are push pad operated.
- There are also double width manual doors available at this entrance.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception
- The desk/counter is 9m (9yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Braille signage for exhibits is available.
- The availability of Braille signage depends on exhibition.
- Video tours are available.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at reception.
Eating and Drinking (Cafe Point)
- The following information is for the café.
- The café is located to the right as you enter the museum.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- The lift is located to the left as you pass reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G,1.
- The lift is approximately 18m (19yd 2ft) from the main entrance.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 145cm x 110cm (4ft 9in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Outside Access (Side Entrance)
- This information is for the entrance located leading from the outside exhibits and shipyard to the museum.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 95cm (3ft 1in).
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 95cm (3ft 1in).
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Comments
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- There is a similar gives access to the shipyard from the museum.
Level Change (Side Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located directly in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 100cm (3ft 3in).
Outside Access (RRS Discovery Film)
- This information is for the entrance located in the shipyard.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 110cm (3ft 7in).
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Comments
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- This film is for people who may have trouble accessing the ship.
Level Change (RRS Discovery Film)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 115cm (3ft 9in).
Outside Access (RRS Discovery)
- This information is for the entrance located in the shipyard.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 78cm (2ft 7in) wide.
Level Change (RRS Discovery - Gangplank)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from the shipyard to the ship.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 97cm (3ft 2in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the top of the ramp.
- There is/are 2 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- The ramp does not bypass the steps.
Inside Access (RRS Discovery)
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Motorised scooters are not allowed in public parts of the venue.
Level Change (RRS Discovery - Deck)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located throughout the ship.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
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Comments
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- There are many level changes on board.
- All level changes involve deep steps.
- As well as level changes many doorways have steps in the threshold.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is heavy.
- The dimensions of the accessible toilet are 144cm x 192cm (4ft 9in x 6ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 81cm (2ft 8in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are two similar doors to access the toilet. The outer door is not lockable.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right as you enter.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right as you enter.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the female and male toilets.
- The height of the baby change table once extended is 97cm (3ft 2in).
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Comments
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- Within the female and male standard toilets there are separate baby change cubicles with a toilet, wash hand basin, changing bench and drop down baby change table. The baby table is 95cm high.
- Photographs 1-4 show the female facilities.
- Photographs 5-8 show the male facilities.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.