Access Guide
Overview
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About
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- Dunelm office areas are based on the first floor of the building.
- Facilities available in the venue include: office areas, a quiet room, meeting facilities for staff and a kitchen area.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- The nearest train station is Holborn.
- This station does not have step-free access.
- The nearest step-free train station is City Thameslink.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There are no doors along circulation routes.
- Access throughout may include pillars.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the quiet room, to the rear of the office space.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the lift lobby, on the first floor.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located in the lift lobby of the first floor.
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Changing Facilities
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- Changing facilities with adaptations are located on the basement floor.
- Standard changing facilities are located on the basement floor.
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Washroom and Shower Facilities
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- Shower facilities with adaptations are located in the changing room with adaptations, on the basement floor.
- Standard shower facilities are located on the basement floor.
Main Building Entrance
- This entrance is located at the front of the building, on Kingsway.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 130cm.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 116cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 92cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 125cm.
- There is a member of staff at the entrance who can assist with opening the doors.
Reception
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Location
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- The reception is located to the left when entering the main building entrance.
- The distance from the main building entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Lift
- The lift surveyed is located opposite the reception desk.
- The distance from the main entrance is 6m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The basement, ground and floors 1 -7 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 800kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 134cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
- The first lift in the bank of three accesses the basement floor.
Stairs
- The stairs are located on the far side of the reception lobby.
- The basement, ground and floors 1 -7 can be accessed by these stairs.
- There are handrails on both sides, that are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (First Floor Lift Lobby - Right Hand Transfer)
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Location
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- The toilet surveyed is located in the first floor lift lobby.
- The distance from the lift is 3m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 153cm (width) x 203cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan to the wall).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 58cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 118cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
First Floor Entrance
- This entrance is located to the left as you exit the lift, on the first floor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 125cm.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 51cm.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 128cm.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors along circulation routes.
- Access throughout may include narrow walkways and pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise which varies depending on the time of day.
- Seating available in the walkways includes: chairs without armrests, sofas, benches and high stools.
- Lighting levels vary due to the use of large glazed walls.
Seating Area
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Location and Access
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- This area is located directly ahead as you enter the office floor.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and sofas.
- Some seating is fixed.
- Furniture available in this area includes: coffee tables.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Kitchen
- The kitchen is located to the right as you enter the office floor.
- There is step-free level access into the kitchen.
- There is an opening without doors.
- The width of the opening is 130cm.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a medium colour contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Seating available in the kitchen includes: chairs with armrests and high stools.
- Furniture available in the kitchen includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Facilities within the kitchen include a fridge, a dishwasher, a microwave and a kettle.
- The following appliances are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels vary due to the use of large glazed walls.
Breakout Area and Kitchenette
- The breakout area and kitchenette are located to the left as you enter the first floor office.
- There is step-free level access to this area.
- Facilities in this area include: a kitchenette and seating.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Office Area
- The room is located to the right as you enter the office floor.
- There is step-free level access to this area.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes in this area.
- Access throughout may include narrow walkways and pillars.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: desks.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
Meeting Room - Church Gate
- The room is located on the right hand side as you enter the office floor.
- The distance from the first floor entrance is 6m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a Teams Panel on the outside of the meeting room to indicate when the room is in use, and when the next meeting is due to take place.
- The Teams Panel is between the heights of 122cm and 138cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 77cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs with armrests and benches.
- Some seating is fixed.
- Furniture available in this room includes: tables and coffee tables.
- Some of the tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Meeting Room - East Street
- The room is located to the far left as you enter the office floor.
- The distance from the first floor entrance is 16m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a Teams Panel on the outside of the meeting room to indicate when the room is in use and when the next meeting is due to take place.
- The Teams Panel is between the heights of 122cm and 138cm. .
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: tables.
- The tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Meeting Room - Market Place
- The room is located to the right as you enter the office floor.
- The distance from the first floor entrance is 3m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a Teams Panel on the outside of the meeting room to indicate when the room is in use, and when the next meeting is due to take place.
- The Teams Panel is between the heights of 122cm and 138cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 77cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is not space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: tables.
- The tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Meeting Room - Coalville
- The room is located to the far right as you enter the office floor.
- The distance from the first floor entrance is 25m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a Teams Panel on the outside of the meeting room to indicate when the room is in use, and when the next meeting is due to take place.
- The Teams Panel is between the heights of 122cm and 138cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 77cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Zoom Room
- The room is located in the corner of the main office area.
- The distance from the first floor entrance is 13m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 77cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There are 3 Zoom Rooms located in the corners of the main office area.
Multi-Faith and Wellbeing Room
- The room is located at the far end of the main office area.
- The distance from the first floor entrance is 25m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Changing Area (Basement)
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Changing Area
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- The gender neutral changing area was surveyed.
- The changing area surveyed is located on the basement floor of the building.
- The distance from the lift is 2m.
- The most accessible route to the changing area has step-free level access via lift.
- This is a standard lift.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There is an opening without doors.
- The width of the opening is 80cm.
- Facilities in this area include: a changing facility with adaptations, showers and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Changing Room with Adaptations (Basement)
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Location and Access
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- The changing room surveyed is located on the basement floor, to the left as you exit the lift.
- The distance from the lift is 1m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the changing room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 91cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a wheel-in shower and a toilet with adaptations.
- Changing facilities available in the changing room include: a dry seat for changing .
- The dimensions of the changing room are 217cm (width) x 363cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 146cm (from the side of the toilet pan to the wall).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high colour contrast.
- The hand dryer is 73cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 173cm from the floor.
- There is a wheel in shower in the changing room.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
