Show Easy Read
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
- The venue is situated within the centre of the city.
- This venue is situated in Durham.
- The nearest mainline station is Durham.
- There is a bus stop within 150m (164yds) of the venue.
- The venue does not have its own car park.
Public Car Parks
- There is not a car park for public use within 200m (approx).
- On street marked Blue Badge bays are not available.
- There is not a designated drop off point.
- Whilst Blue Badge holders are allowed to park on Palace Green (after consulting the Palace Green Security Office and subject to space being available - tel: 0191 334 1229), there is no space dedicated to the cafe itself, and there is no parking on Palace Green for other visitors.
- Visitors should also note that the Durham Road User Charge is in operation on the peninsula from 10.00-16.00, Monday to Saturday.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 83cm (2ft 9in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the main entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- There is a step up and a step down.
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the cafe.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main entrance.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is breakfasts, lunches and snacks.
- There are not accessible toilets within this venue designated for public use.
Availability and Location of Standard Toilets
- Standard toilet facilities are available.
Access to Standard Shared Toilet(s)
- The shared toilets that were surveyed are located between the 2 sets of doors at the main entrance.
- The shared toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
Baby Change Facilities
- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard unisex toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Staff do not receive disability awareness / equality training.
- Staff are not Text Relay aware.
- Plastic cups are available.
- Plastic cutlery is not available.
- Drinking straws are available on request.