Access Guide
COVID-19 Information
- The information in this section was taken in June 2021.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- The height of the hand sanitiser is 100cm.
- Hand sanitisers are available inside the venue.
- There is not a limited number of people allowed inside.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Summary
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Building
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- Services / Facilities within the building include; Lecture Theatres, Offices, Teaching Rooms, Café.
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Location of Toilet/Changing Facilities
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- Accessible toilet facilities are located on the ground floor, first floor, fourth floor.
- Female standard toilet facilities are located on the ground floor, first floor, second, fourth floor.
- Male standard toilet facilities are located on the ground floor, first floor, second, fourth floor.
Getting Here (Lower Mountjoy Site)
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By Road
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- The building is located in the Lower Mountjoy site toward the South Road entrance side (west). The A177 South Road links the A167 Darlington Road, at the Cock o' the North Roundabout with the A177 Stockton Road on the south side of the City Centre.
- There are individual Blue Badge bays across the site for permit holders. There is Blue Badge parking at the Lower Mountjoy site - South Road entrance.
There is a campus car park for standard parking on the other side (east) of the site, accessed from Stockton Road. This car park has electric car charging points.
The nearest public on-street pay and display parking is either on Stockton Road to the north-east, or Quarryheads Lane to the north-west. - For more information on getting to Durham University please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the campus.
- The nearest bus stops are on Stockton Road to the north-east of the site, "University - Palatine Centre" stops, served by bus routes 40BD, 56,57, 57A, 58, X12, M20 (westbound) and 853 (eastbound).
Additional bus stops are on Quarryheads Lane to the north-west, "New Inn - Quarryheads Lane" stops, served by bus routes 6, 21 (eastbound), 40BD, 56,57, 57A, 58, ED1, S1, N21 and X12.
. - For more information on bus services to the Lower Mountjoy site please click here (opens new tab).
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By Train
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- The nearest Railway Station is Durham.
- Durham Railway Station is located approximately 1.3 miles to the north of the Lower Mountjoy site, on the far side of the city centre and River Wear. Buses run from outside the station to the city centre. This station is a category A station and has step free access to all platforms. Interchange between the platforms is via a subway. Lift access is available to the subway from both platforms.
- For more information on local and national train service to Durham please click here (opens new tab).
- For more information on services and facilities at Durham Railway Station please click here (opens new tab).
- AccessAble Related Links View
Useful Information
- Disability Support is located on the ground floor in the Palatine Centre, and provides information, advice and guidance to prospective and current students who disclose a disability as well as students who think they may have a disability.
The service is part of the Student Support and Wellbeing Directorate . - To see more information on Disability Support please click here (opens new tab).
- To see more information on Student Support and Wellbeing please click here (opens new tab).
- To see more information on Applying To Durham please click here (opens new tab).
- To see more information on College Accommodation and Facilities please click here (opens new tab).
- To see more information on Accommodation and Allocations Office please click here (opens new tab).
Building Parking
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by permit holders and Blue Badge holders.
- There are no parking charges that apply on the day.
- The car park is located to the left of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- Designated Blue Badge parking bays are available.
- There is/are 1 designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are signposted but have no markings.
- The Blue Badge parking bays do not have a marked zone around them.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The dropped kerb between the car park and the building does not have tactile paving.
- The car park surface is block paving.
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Site/Campus Car Parks
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- There is a site/campus car park for staff, students and visitors within approximately 200m.
- The car park is located opposite Cadmen Learning Centre.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the centre of the building.
- This entrance gives access to the ground floor.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Calman Learning Centre'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 139cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 230cm.
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Ramp/Slope
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- The ramp/slope is located to the right of the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Reception
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Reception
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- The reception point is located ahead as you enter the building.
- The reception point is approximately 4m (4yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 120cm .
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- There is wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is tiles.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Getting Around
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Access
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- There is step-free access throughout the building.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet, vinyl and tiles.
- There is good colour contrast between the walls and floor in all areas.
- There is bench seating at regular intervals.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Eating and Drinking (Starbucks)
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Location and Access
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- The following information is for the café.
- The café is located to the rear of the building.
- There is step-free access to the café.
- For access there are double manual doors which are permanently held open.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 98cm.
- The height of the lowered section at the counter is 85cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is not a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
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Self-Service Counter(s)
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- There is not a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 73cm.
- The distance between the floor and the underside of the highest dining table is 75cm.
- The standard height for the underside of dining tables is 75cm.
- The surface height of the lowest table is 75cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also coffee tables.
- The type of flooring in this area is tiles.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
- The café has been closed due to COVID-19 Restrictions.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the rear of the building.
- The stairs are approximately 50m from the main entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, heavy, double doors to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G, 01, 02, 03 and 04.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are low to moderate.
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Other Information
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- There are similar steps on the opposite side of the building which take you to the same floors.
Step(s)
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Stepped Level Change 1
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- There is a/are step(s) located just before the stairwell.
- The step(s) is/are used to access the stairwell.
- There is/are 9 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- There are similar steps to access the other stairwell (photograph 6, 7, 8, 9 and 10).
Lift
- The lift is located the right of the building within the café.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 40m (43yd 2ft) from the main entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 4.
- The weight limit for the lift is 900kg.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 90cm.
- The dimensions of the lift are 136cm x 150cm.
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- There is a second lift which is for staff use only as it has a key code reader next to the internal controls, the staff lift also takes you to the staff floor which is Floor 3. (photograph 6).
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the building as you enter via the main entrance.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is step-free access to the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 140cm x 280cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm.
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
- The contrast between the hand dryer and the wall is fair.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left as you enter the building via the main entrance.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is step-free access to the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 270cm x 155cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm.
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 105cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
- The contrast between the hand dryer and the wall is good.
Accessible Toilet(s) (Right Hand Transfer Fourth Floor)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on Level 04 as you exit the lift.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- There is step-free access to the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is ‘Not All Disabilities Are Visible’ and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 190cm x 217cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 113cm.
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 104cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 85cm (2ft 9in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located to the left as you exit the lift on Floor 01.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 9m from the lift.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
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- The female toilet is located to the right of the lift as you enter the Floor 01.
- The standard toilet(s) is/are approximately 10m from the lift.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.