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Circolo Italian - Palatine Centre

Palatine Centre, Durham University, Stockton Road, Durham, DH1 3LE

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Access Guide

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Access To

  • Circolo Italian is located on the ground floor of the Palatine Centre next to the main entrance.
  • The following information describes the internal entrance accessed from within the Palatine Centre.
  • View information on Palatine Centre (opens new tab).
  • The distance from the Palatine Centre main entrance is 5m.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the entrance.
  • There is step-free level access to enter.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is an alternative external entrance. This entrance has set of double doors with a low visual contrast, one of which is locked. There are slight slopes on the approach to this entrance.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located near the internal entrance from the Palatine Centre.
    • The toilet with adaptations has a right hand transfer space.
    • The toilet is shared with the Palatine Centre.
    • Ambulant toilet facilities are located in the male and female standard toilets.
    • Female and male step-free standard toilet facilities are located near the internal entrance from the Palatine Centre.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located in the toilet with adaptations.

Eating and Drinking

  • Location and Access View
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located in front of you on entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 110cm.
    • The payment machine is at a fixed height.
    • The service counter was surveyed.
    • The counter is located to the rear of the area as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 87cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 105cm.
    • The payment machine is at a fixed height.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menu types include: wall-mounted and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests, benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • The first floor area accessed by the staircase is for staff only.

Stairs

  • The stairs are located in the indoor seating area.
  • The ground and the first floor can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Ground Floor - Right Hand Transfer - Shower)

  • Location View
    • The toilet surveyed is located off the ground floor corridor of the Palatine Centre near the main reception.
    • The toilet area can also be accessed from within the Circolo Italian.
    • The distance from the main entrance is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 300cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 153cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 114cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 140cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is a detachable shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a low colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a low colour contrast.