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Counselling and Mental Health Centre - Palatine Centre

Palatine Centre, Durham University, Stockton Road, Durham, DH1 3LE

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Access Guide

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Access To

  • The Counselling and Mental Health Centre is located along the main corridor towards the rear of the Palatine Centre on the ground floor.
  • View information on Palatine Centre (opens new tab).
  • The distance from the main entrance is 50m.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the entrance.
  • There is step-free level access to enter.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 105cm.
  • The doors open towards you.
  • The width of the opening is 150cm.
  • The doors have a high colour contrast.

Reception

  • Location View
    • The reception is located in front of you on entrance.
    • The distance from the Counselling and Mental Health Centre entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • The flooring is patterned.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • There are double automatic doors leading to the consultation rooms corridor with a width of 160cm. They are opened with a key card with a reader at a height of 120cm and a push pad to exit at a height of 120cm. There are nine consultation rooms available, each with a single manual door.