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Disability Support - Palatine Centre

Palatine Centre, Durham University, Stockton Road, Durham, DH1 3LE

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Access Guide

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Access To

  • Disability Support is located along the main corridor of the Palatine Centre on the ground floor.
  • View information on Palatine Centre (opens new tab).
  • The distance from the main entrance is 50m.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is tactile and written text signage on or near the entrance.
  • There is step-free level access to enter.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 105cm.
  • The doors open away from you.
  • The width of the opening is 160cm.
  • The doors have a high colour contrast.

Reception

  • Location View
    • The reception is located to your left on entry.
    • The distance from the Disability Support entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 109cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is no (or very little) background noise in this area.
    • The flooring is patterned.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There are several consultation and assessment rooms accessed from the reception area.