Access Guide
Overview
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About
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- The Mountjoy Centre is a large building with 6 levels.
- The building has 1 main lift.
- The building has 1 main staircase.
- The building levels are signed as: 0, 1, 2, 3, 4 and 5.
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Parking and Public Transport
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- The building has its own car park, with Blue Badge parking available.
- The building also has a drop-off point and a campus car park nearby.
- The nearest train station is Durham.
- The nearest bus station is Durham Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
Getting Inside
- The approach to the building is sloped.
- The slope has a slight gradient.
- The most accessible entrance surveyed was the main entrance.
- This entrance gives access to the reception lobby on level 0.
- There is step-free level access at the most accessible entrance.
- There are 2 other entrances.
- 2 of the other entrances have step-free level access.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: sofas.
- Lighting levels were even at the time of the survey.
- There are also some automatic doors in the circulation routes.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- The toilets with adaptations are located on level 0, 1, 2, 3 and 5.
- The transfer space varies between toilets with adaptations.
- Female step-free standard toilet facilities are located on level 0, 2 and 5.
- Male step-free standard toilet facilities are located on level 1, 3 and 4.
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Changing Facilities
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- Changing facilities with adaptations are located on level 4.
- Standard changing facilities are located on level 2 in the female shower and changing area and on level 5 in the male shower and changing area.
Parking
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Car Park
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- The car park is located to the rear of The Mountjoy Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 242cm (width) x 487cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 121cm.
- The nearest designated bay is 66m from main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for permit holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 295cm (width) x 500cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- Payment can be made with a credit/debit card (contactless).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left hand side of the car park entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Main Entrance
- This entrance is located to the front of The Mountjoy Centre.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door.
- The door opens by revolving.
- The width of the opening is 107cm.
- The door has a low colour contrast.
- There is a second, single automatic door.
- The door opens by revolving.
- The width of the opening is 107cm.
- The door has a low colour contrast.
- The first and second door are either side of the circular entrance structure, both open at the same time.
Reception
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Location
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- The reception is located ahead from the main entrance.
- The distance from the main entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 117cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables.
Lift
- The lift surveyed is located to the rear of reception on the left.
- The distance from the main entrance is 21m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 0, 1, 2, 3, 4 and 5 can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 138cm (width) x 159cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located to the rear of reception on the left.
- Levels 0, 1, 2, 3, 4 and 5 can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Changing Room with Adaptations (Level 4 - Transfer Both Sides)
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Location and Access
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- The changing room surveyed is located on level 4.
- The distance from the lift is 5m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing room.
- There is pictorial, written text, 'Not All Disabilities Are Visible' and numbered signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
- The dimensions of the changing room are 277cm (width) x 265cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The lateral transfer space on the left is 120cm (from the side of the toilet pan).
- The lateral transfer space on the right is 79cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a medium colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 111cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 101cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 134cm from the floor.
- There is a wheel in shower in the changing room.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a low colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Level 0 - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the rear of reception on the right.
- The distance from the main entrance is 7m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text, 'Not All Disabilities Are Visible' and numbered signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 278cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 56cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a varying colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a varying colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 106cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
