Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Maternity Ward - Bancroft Clinic

Lister Hospital, Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4AB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The postcode to use for the sat nav is SG1 4AB.
      Lister Hospital is easily accessed from the North or South using the A1(M).
      From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
      At the roundabout take the first exit onto Coreys Mill Lane.
      The main entrance to the Lister Hospital is located off Coreys Mill Lane.
    • There is a multi-storey car park on site for patients and visitors.
      There are also standard on street parking bays on Coreys Mill Lane.
  • By Bus View
    • There are two bus stops just outside the grounds of the hospital.
      Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
      Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9.
    • There is an onsite bus stop.
    • The bus stops are located at the front of the hospital on Coreys Mill Lane.
    • The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
  • By Train View
    • The nearest train station is Stevenage Station.
      The hospital is 1.8 miles (36 minute walk) from the train station.
      The station is served by Great Northern, Hull Trains, LNER and Thameslink.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff at the reception desk.
  • Additional hospital services link (new tab) - click here.

Parking (Multi-Storey Car Park)

  • Car Park View
    • The car park is located on the right side of the hospital grounds.
    • The car park is multi-storey.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 10m from the multi-storey car park lift.
    • The most accessible route from the Blue Badge parking has step-free level access, a lift, manual doors and doors permanently held open.
    • The Blue Badge bays are available from level 4 upwards of the multi-storey car park.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on level 1 of the multi-storey car park, in front of the main entrance.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on level 1 of the multi-storey car park.
    • There is a dropped kerb with tactile paving from the drop-off point.

Parking (Pink Zone Accessible Parking and Drop Off Point)

  • Car Park View
    • The car park is located at the rear of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 20m from the Pink Zone entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the car park, to the left of the blue badge bays.
    • There is a dropped kerb without tactile paving from the drop-off point.

Approach (Maternity Approach)

  • The surface of the approach is stone/concrete tiles.
  • There is step-free access on the approach.

Getting To (Bancroft Clinic)

  • The Bancroft Clinic is/are located on the ground floor of the pink zone.
  • Access to the Bancroft Clinic is via the pink zone main entrance.
  • Enter through the pink zone main entrance and then into the main corridor that is to the left. Continue along this corridor and the Bancroft Clinic and Scans entrance will be on your left and opposite the main corridor lift. Go through these doors, go to the end of the corridor and the Bancroft Clinic entrance is located on you right. .
  • There is step free access to the Bancroft Clinic.
  • The Bancroft Clinic is approximately 45m from the pink zone main entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the pink zone main entrance and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Pink Zone Entrance)

  • This entrance is located at the rear of the hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 105cm.
  • The height of the hand sanitiser is 125cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 124cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.
  • This entrance brings you into level 3 of the Pink Zone.

Reception (Pink Zone Reception)

  • The reception is located ahead as you enter the hospital via the Pink Zone entrance.
  • The distance from the Pink Zone entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 97cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating is fixed.

Entrance (Bancroft Clinic and Scans Entrance)

  • Entrance Details View
    • This information is for the entrance located along the left side of the maternity ward corridor and opposite the main lift.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 136cm (4ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 168cm.

Ward (Bancroft Clinic)

  • Ward Information View
    • This is a/an antenatal, neonatal and gynaecology services ward.
    • This is a female ward.
    • There is/are 0 bay(s) available.
    • There is/are 6 side room(s) available.
    • There is/are 0 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 91cm (2ft 12in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 90cm.
    • There is not a lowered section.
    • There is a hearing assistance system available at the desk.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 04/10/2021.
    • The hearing assistance system was working at the time of testing.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is medium.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is available on the ward.
    • The system is a fixed loop.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 04/10/2021.
    • The hearing assistance system was working at the time of testing.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is not available on the ward.
    • There are not washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

Waiting Room / Area (Ward Reception)

  • There is a waiting room / area.
  • The waiting room / area is approximately 5m from the ward entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 40cm.
  • The surface height of the highest table is 52cm.
  • The tables do contrast visually with the floor.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by tables and chairs.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Maternity Support Worker Room 6)

  • There is / are 9 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Maternity Support Worker Room 6.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Toilet with Adaptations (Both Sides Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the ward and opposite the reception.
    • This accessible toilet is approximately 5m from the ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a female toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 74cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 203cm x 254cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 81cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 84cm.
    • The lateral transfer space on the right is 82cm.
    • The transfer space is obstructed by a sanitary bin, a waste disposal bin and storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is no dropdown rail.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The contrast between the walls and floor is high.
    • There is not an emergency alarm.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, general waste (with lid) and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 131cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The visual contrast between the hand dryer and the wall is low.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 83cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the left as you enter the ward and opposite the reception.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the ward entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is medium.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The female toilet is located in front as you enter the ward and behind the waiting area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the ward entrance.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • The visual contrast between the internal toilet door(s) and wall(s) is medium.
    • The visual contrast between the walls and floor is medium.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are good.
    • The corridor to access this toilet is 79cm wide.

Related Access Guides