You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The postcode to use for the sat nav is SG1 4AB.
    Lister Hospital is easily accessed from the North or South using the A1(M).
    From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
    At the roundabout take the first exit onto Coreys Mill Lane.
    The main entrance to the Lister Hospital is located off Coreys Mill Lane.
  • There is a multi-storey car park on site for patients and visitors.
    There are also standard on street parking bays on Coreys Mill Lane.
• By Bus View
  • There are two bus stops just outside the grounds of the hospital.
    Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
    Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9.
  • There is an onsite bus stop.
  • The bus stops are located at the front of the hospital on Coreys Mill Lane.
  • The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
• By Train View
  • The nearest train station is Stevenage Station.
    The hospital is 1.8 miles (36 minute walk) from the train station.
    The station is served by Great Northern, Hull Trains, LNER and Thameslink.
• Useful Links View
  • Link to getting to Lister Hospital.
  • To view the web page described above click here (opens in new tab).
  • Accessibility at Stevenage Station.
  • To view the web page described above click here (opens in new tab).
  • Bus timetables and ticketing information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff at the reception desk.
• Additional hospital services link (new tab) - click here.

You are on Parking (Multi-Storey Car Park). Skip to the next section.

Parking (Multi-Storey Car Park)

Collapse all Expand all

• Car Park View
  • The car park is located on the right side of the hospital grounds.
  • The car park is multi-storey.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 210cm.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 128cm.
  • The nearest designated bay is 10m from the multi-storey car park lift.
  • The most accessible route from the Blue Badge parking has step-free level access, a lift, manual doors and doors permanently held open.
  • The Blue Badge bays are available from level 4 upwards of the multi-storey car park.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located on level 1 of the multi-storey car park, in front of the main entrance.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app or tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located on level 1 of the multi-storey car park.
  • There is a dropped kerb with tactile paving from the drop-off point.

You are on Parking (Pink Zone Accessible Parking and Drop Off Point). Skip to the next section.

Parking (Pink Zone Accessible Parking and Drop Off Point)

Collapse all Expand all

• Car Park View
  • The car park is located at the rear of the hospital grounds.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 20m from the Pink Zone entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located at the front of the car park, to the left of the blue badge bays.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Approach (Maternity Approach). Skip to the next section.

Approach (Maternity Approach)

• The surface of the approach is stone/concrete tiles.
• There is step-free access on the approach.

Collapse all Expand all

• Approach View
  • There is a slope with a very easy incline.

You are on Getting To (Gloucester Ward). Skip to the next section.

Getting To (Gloucester Ward)

• Gloucester Ward is/are located on the first floor (Level 4) of the pink zone.
• Access to Gloucester Ward is via the pink zone main entrance.
• Along the corridor that is to the left as you enter the building and past the stairs and then enter the main corridor lift that is on the right side of the corridor. Take the main corridor lift to the first floor (level 4) and the Dacre Ward and Gloucester Ward entrance is directly in front you. Enter through the doors and the Gloucester Ward is located at the end of the corridor and on the right.
• There is step free access, via lift, to Gloucester Ward.
• Gloucester Ward is approximately 10m from the main corridor lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Entrance (Pink Zone Entrance). Skip to the next section.

Entrance (Pink Zone Entrance)

• This entrance is located at the rear of the hospital building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 105cm.
• The height of the hand sanitiser is 125cm.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 124cm.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 100cm.
• This entrance brings you into level 3 of the Pink Zone.

You are on Reception (Pink Zone Reception). Skip to the next section.

Reception (Pink Zone Reception)

• The reception is located ahead as you enter the hospital via the Pink Zone entrance.
• The distance from the Pink Zone entrance is 6m.
• There is step-free level access to reception.
• The height of the reception desk is 97cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: coffee tables.
• The seating is fixed.

You are on Lift (Pink Zone Corridor Lift). Skip to the next section.

Lift (Pink Zone Corridor Lift)

• The lift surveyed is located along the Pink Zone corridor.
• The distance from the Pink Zone entrance is 20m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• Level 3 and level 4 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 129cm.
• The internal dimensions of the lift are 150cm (width) x 271cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Pink Zone Corridor Stairs). Skip to the next section.

Stairs (Pink Zone Corridor Stairs)

• The stairs surveyed are located along the Pink Zone corridor.
• There are double manual doors to access the stairwell.
• Level 3 and level 4 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Dacre Ward and Gloucester Ward Entrance). Skip to the next section.

Entrance (Dacre Ward and Gloucester Ward Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located in front as you exit the main lift.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 124cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 134cm (4ft 5in).
  • There is a door release button when exiting.
  • The height of the door release button is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.

You are on Ward (Gloucester Ward). Skip to the next section.

Ward (Gloucester Ward)

Collapse all Expand all

• Ward Information View
  • This is a/an maternity ward.
  • This is a female ward.
  • There is/are 8 bay(s) available.
  • There is/are 2 side room(s) available.
  • There is/are 20 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm (5ft 7in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 139cm (4ft 7in).
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 133cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 73cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The visual contrast between the walls and the floor in the side room is high.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is not a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The visual contrast between the walls and the floor in the ensuite is high.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located to the right as you enter the ward and past reception.
  • The washroom surveyed is approximately 15m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards and outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 73cm (2ft 5in).
  • The dimensions of the washroom are 160cm x 235cm (5ft 3in x 7ft 9in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 163cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 83cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 133cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 94cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 85cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is low.
  • The visual contrast between the internal washroom door and wall is low.
  • The toilet seat colour contrast is low.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Toilet with Adaptations (Left Hand Transfer With Baby Change). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer With Baby Change)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located immediately to the left as you enter the Gloucester and Dacre Ward.
  • This accessible toilet is approximately 5m from the Gloucester and Dacre ward entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 74cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 167cm x 220cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 99cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 96cm (3ft 2in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 93cm.

You are on Toilet with Adaptations (Female - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Female - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left as you enter the ward and on the left side of the corridor.
  • This accessible toilet is approximately 15m from the ward entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 83cm.
  • The contrast between the internal door and wall is low.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 168cm x 215cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 123cm and 166cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 87cm (2ft 10in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 126cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 124cm (4ft 1in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Lister Hospital link (new tab) - click here.