Access Guide
Getting To The Hospital
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By Road
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- The postcode to use for the sat nav is SG1 4AB.
Lister Hospital is easily accessed from the North or South using the A1(M).
From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
At the roundabout take the first exit onto Coreys Mill Lane.
The main entrance to the Lister Hospital is located off Coreys Mill Lane. - There is a multi-storey car park on site for patients and visitors.
There are also standard on street parking bays on Coreys Mill Lane.
- The postcode to use for the sat nav is SG1 4AB.
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By Bus
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- There are two bus stops just outside the grounds of the hospital.
Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9. - There is an onsite bus stop.
- The bus stops are located at the front of the hospital on Coreys Mill Lane.
- The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
- There are two bus stops just outside the grounds of the hospital.
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By Train
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- The nearest train station is Stevenage Station.
The hospital is 1.8 miles (36 minute walk) from the train station.
The station is served by Great Northern, Hull Trains, LNER and Thameslink.
- The nearest train station is Stevenage Station.
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Useful Links
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- Link to getting to Lister Hospital.
- To view the web page described above click here (opens in new tab).
- Accessibility at Stevenage Station.
- To view the web page described above click here (opens in new tab).
- Bus timetables and ticketing information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff at the reception desk.
- Additional hospital services link (new tab) - click here.
Parking (Multi-Storey Car Park)
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Car Park
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- The car park is located on the right side of the hospital grounds.
- The car park is multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 210cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 10m from the multi-storey car park lift.
- The most accessible route from the Blue Badge parking has step-free level access, a lift, manual doors and doors permanently held open.
- The Blue Badge bays are available from level 4 upwards of the multi-storey car park.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located on level 1 of the multi-storey car park, in front of the main entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on level 1 of the multi-storey car park.
- There is a dropped kerb with tactile paving from the drop-off point.
Outside Access (Old School of Nursing)
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Entrance Details
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- This information is for the entrance located to the right of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 102cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located to the right of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The width of the ramp is 103cm.
- The lighting levels at the ramp/slope are moderate to good.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located to the right of the building.
- There is/are 7 step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
Getting Around
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Access
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- There is step free access throughout the ground floor.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet and wood.
- Handrails are not provided in corridors.
- Seating is provided in some corridors.
- There is high visual contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on the first floor.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are moderate to good.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the ground floor along the corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the main entrance.
- There is written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are low to moderate.
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Toilet Facilities 2
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- The female and male toilets are located on the first floor along the corridor.
- There is stepped access into the toilet(s).
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The visual contrast between the internal toilet door(s) and wall(s) is high.
- The visual contrast between the walls and floor is medium.
- The toilet seats have a high visual contrast.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 76cm.
- The wash basin(s) tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Lister Hospital link (new tab) - click here.
