Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Kilmarnock.
- This station has step-free access.
- The nearest bus station is Kilmarnock Bus Station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is the rear entrance.
- There is stepped access at the main entrance.
- The following areas have step-free access via ramps: all ground floor services.
- Doors are held open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and magnifiers.
- British Sign Language can be provided virtually on request.
- The alternative formats documents can be provided in include: Makaton.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the left as you enter through the rear entrance, before the second door.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located through to the left from the rear entrance, off the corridor beside the Young People's Library.
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Changing Facilities
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- Parent and baby changing facilities are located within the male and female standard toilets.
Parking
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Car Park
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- The car park is located at the rear of the building, off London Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 670cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 195cm.
- The nearest designated bay is 20m from the rear entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
Rear Entrance
- This entrance is located at the rear of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There is a handrail on the right going up.
- There is a bell at a height of 123cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 110cm.
- The door opens towards you.
- The width of the opening is 87cm.
- There is a small lip on the threshold of the opening.
- The door has a medium colour contrast.
- There is a second, single automatic door.
- The door is permanently held open.
- The width of the opening is 89cm.
- The door has a medium colour contrast.
- There is a push pad or push button to exit at a height of 114cm.
Getting Around
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Access
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- There is not step-free level access throughout.
- The following areas have step-free access via ramps: all ground floor services.
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Circulation
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- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is not consistent throughout.
- Seating available in the walkways includes: armchairs.
- Lighting levels vary due to the size of the space.
Reception (Young People's Library)
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Location
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- The reception is located through to the front left of the building from the rear entrance.
- The distance from the rear entrance is 45m.
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Route
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- The most accessible route to the reception has a slight ramp.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 100cm to 145cm from the floor.
- There is a screen shrink option for the touchscreen to make it more accessible.
- When made accessible the height of the touchscreen display ranges from 100cm to 125cm from the floor.
- The touchscreen also has the following accessibility aids: adjustable font size.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables and desks.
- Some tables are fixed.
Reception (Adult Library)
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Location
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- The reception is located through to the front right of the building from the rear entrance, before the café.
- The distance from the rear entrance is 45m.
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Route
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- The most accessible route to the reception has a slight ramp.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 100cm to 145cm from the floor.
- There is a screen shrink option for the touchscreen to make it more accessible.
- When made accessible the height of the touchscreen display ranges from 100cm to 125cm from the floor.
- The touchscreen also has the following accessibility aids: adjustable font size.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this library includes: chairs without armrests, sofas, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in the library includes: tables, coffee tables, high tables and desks.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: document holders and handheld magnifiers.
Eating and Drinking (Café - Adult Library)
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Location and Access
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- The Café is located in the adult library, through to the front left of the building from the rear entrance.
- The most accessible route has a slight ramp.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the right of the café.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 95cm.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Library tables and seating can also be used.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located on the left as you enter through the rear entrance, before the second door.
- The distance from the rear entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 84cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 152cm (width) x 230cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 101cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 115cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
