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Dumfries Arms Hotel

54 Glaisnock Street , Cumnock, KA18 1BY

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Access Guide

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Overview

  • About View
    • There are 26 bedrooms.
    • There is step-free level access to some of the bedrooms.
    • There is 1 bedroom with adaptations.
    • There is step-free level access to the bedroom.
    • The bedroom has an ensuite bathroom with a wheel in shower.
    • Only assistance dogs are welcomed here.
    • Shared facilities include: a restaurant, a bar and a café.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the bar function room, the 54 @ DA coffee shop seating, some first floor rooms, and the rear first and second floors.
    • The following areas have step-free access via slopes: the main restaurant seating area.
    • There are manual doors along circulation routes.
    • The ground and first floors can be accessed via a standard lift and stairs.
    • The rear first and second floors can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a medication fridge and a bath mat.
    • The alternative formats documents can be provided in include: large print.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left of the rear corridor, past the bar .
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located to the right of the bar.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located to the rear of the building.
    • The name of the car park is Glaisnock Street Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance

  • This entrance is located at the side of the building, to the left of the courtyard seating.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 79cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The width of the opening is 162cm.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located on the right as you enter.
    • The distance from the entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny and patterned.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs.
    • Furniture available in this area includes: tables.

Getting Around

  • Access View
    • The ground and first floors have step-free access via lift.
    • The rear first and second floors have stepped access only.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: the bar function room, the 54 @ DA coffee shop seating, some first floor rooms, and the rear first and second floors.
    • The following areas have step-free access via slopes: the main restaurant seating area.
  • Circulation View
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is deep pile carpet in some areas.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: armchairs.
    • Lighting levels vary due to the size of the space.

Eating and Drinking

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located to the right beyond reception.
    • There is step-free level access to the bar.
    • The height of the bar is 111cm.
    • There is not a lowered section at the bar.
    • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the front seating area and the 54 @ DA coffee shop.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables, high tables, long tables and booths.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to there being different types of lights in the space.
    • Lighting levels are adjustable.

Lift

  • The lift surveyed is located ahead as you enter, beyond the stairs.
  • The distance from the entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 107cm (width) x 130cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to the rear of the reception foyer.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (Rear)

  • The stairs are located through to the left as you enter, beyond the bar area.
  • The ground, first and second floors can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Bedroom and Ensuite with Adaptations (Room 29)

  • Bedroom Access View
    • The bedroom surveyed is located on the first floor, through to the right after the lift.
    • The distance from the lift is 20m.
    • The most accessible route to the bedroom has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • Entry to the room is by a key card reader.
    • The height of the key card reader is 112cm.
    • The door opens inwards and has a high colour contrast.
    • The width of the opening is 78cm.
  • Bedroom Features View
    • The bedroom has a super king bed which can be split into two singles.
    • The top of the mattress is 73cm from the floor.
    • The space under the bed is 5cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • Seating available in the bedroom includes: a chair without armrests and an armchair.
    • Furniture available in the bedroom includes: a desk and a table.
    • There is no emergency alarm.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high colour contrast.
    • The width of the opening is 79cm.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 145cm (width) x 385cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the non-transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 143cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 153cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 52cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a medium colour contrast.
    • There are no dropdown rails for the shower.
    • There is no emergency alarm.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left of the rear corridor, past the bar .
    • The distance from the entrance is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 211cm (width) x 320cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 140cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 78cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.